Maya Basic Top (Off-White)

About Us

We are Australian online boutique based in Melbourne.

All the outfits are personally handpicked and curated to suit every individual style.

• We provide collections of each season with best style, quality, and price point. 
• We strive to make your online shopping experience seamless, with excellent customer service, free shipping and returns* (T&C Applies)

1. Quality Guaranteed - we only sell well made products that will hold up over time. We firmly believe that you’re better off having a smaller wardrobe of pieces that you love, than a closet full of cheap, ill-fitting clothes that you never wear.
2. Fast & Free Shipping Australia wide* - we deliver to most destinations in Australia typically within 2-7 business days*.
3. Easy 30-Day Returns** – If it doesn’t work for you just put it back in the original packaging and return to us with free postage**

Shipping*

Free Shipping on all orders Australia wide via Australia Post Standard Shipping (if you need express shipping please let us know)

Returns**

We want you to be completely satisfied with your purchase, therefore you can return or exchange any item within 30 days of purchase if the item is unused with the original tags still attached. You must return items in their original packaging and in the same condition as when you received them:

• Items cannot appear worn, washed or used
• Original tags must be attached to the item
• Item cannot be altered in any way
• Item cannot be stained (dirt, makeup, food, any kind of stains, etc).

Return for Exchange: 

Reminder : Shipping clothing Returns/Exchanges across the country is bad for the environment and hurts all parties involved.

Reminder : Please pick your size carefully by reading each item's product measurement. If you need any help regarding measurement, please send us message.

We will gladly pay for your returns if you are to exchange your items with condition if the items you receive are:

1. Defective or Damage
2. Bad fits/sizing

Simply message us with your exchange request. In case item(s) you wish to exchange is out of stocks, we will refund you.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

To complete your return, we require a receipt or proof of purchase.

Refund

If you are not happy with your items and wish to get a refund, you may mail the items back at your own expense and we will process your refund once we receive them. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Items conditions must be the same condition as when you received them. We will not accept a return on merchandise that has been washed, damaged, altered or is missing original tags. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To complete your return, we require a receipt or proof of purchase. 

Please do not send your purchase back to the manufacturer.

Product Damage

Any product that is damaged upon delivery must be reported to Customer Service within 48 hours of delivery or return might not be approved.

SIZE GUIDE

Please use the following measurements as a general guide to help determine your size in clothing. We do not provide exact sizing of a garment and sizes may vary slightly between brands. We recommend reading our product descriptions and taking note of our model’s measurements for further sizing information. If you need help with sizing, please email us message for our assistant.

 Prettify would like to thank you for your purchase and support of small business.

XOXO