Once a bid has been placed, it is a legally binding contract of purchase
Payment must be received within 4 working days of purchase, however if this is not possible, please let us know to discuss solutions.
If payment is not received within 7 days of purchase then a Non Paying Buyer Dispute will be filed, and 10 days later a final fee credit lodged
You will be notified on the day that your goods have been despatched via e-mail
Once you receive your goods, please inspect them for any damage during transit, and report the said damage within 24hrs via e-mail. If all is well please leave feedback, so we are aware that you have received your goods. Please note that if there are any problems, contact us first via e-mail giving full details of any problem along with your user ID
7 days after we have despatched your order, if we have not been notified by you of any problem, or received feedback, we will send a feedback reminder.
It is the customers responsibility to ensure that payment is received in the due time as listed above
All goods are sent either via Royal Mail second class signed post (up to 2kg) or Parcelforce 48 (over 2 kg).
Goods will be despatched within 72 hrs of cleared fund, subject to the conditions listed in the payment section above.
We accept no responsibility for goods delayed due to the services of Royal Mail or Parcelforce.
