PLEASE VISIT OUR
TOYLAND SHOP TO SEE ALL OUR OTHER ITEMS!
PLEASE READ BEFORE
YOU BUY……………
COMBINED POSTAGE
PLEASE BE ADVISED
THAT POSTAGE DISCOUNTS CANNOT BE APPLIED IF YOU HAVE ALREADY PAID.
PAYMENT
You can pay by Paypal
via Ebay, or you can phone us with your credit/debit card details on
01772728191 Mon-Fri 9-5.30pm. Please send your payment within 5 days to avoid
unpaid item cases being automatically opened by Ebay.
SHIPPING
Orders are usually
posted either the same day or the day after the cleared payment. (Definitely no
later than 3 working days) If you would prefer another method of carriage that
is not offered on the listing please contact us on 01772728191 Mon-Fri 9-5.30pm
and extra payments for an upgraded service (i.e. Special Delivery) can be taken
over the phone by debit/credit card. Please note that you cannot
down grade the postage method that we have chosen to put on the listing. Collections
can be made by appointment only.
We cannot be held
responsible if an item is lost or stolen in transit. If an item does not
arrive, please let us know and we will give you a copy of the proof of posting
or tracking number if applicable. If your package is taking longer
than expected please be aware that Royal mail will not class it as lost until
15 working days from the postage date and it can still be delivered up until
then. If ordering from overseas please send us a message through Ebay for a
postage quote.
RETURNS POLICY
We take great care
when photographing, describing and packing your item. In the
unlikely event that you are not happy with your purchase, please contact us
before you do anything else by messaging us through Ebay. If as a result of our
discussion, we advise you to return the item for a refund, please return it in
the original packing and the condition it was received in within 14 days.
Generally speaking you have to bear the cost for return postage. We do not
refund original postage costs unless requested. The address you need
to send your returns to is:
Toyland
586 Blackpool Road
Ashton
Preston
PR2 1JA
Please make sure all
your details including a copy of your original order is put in with the return
product.
FEEDBACK
In the unlikely event
that you have any problem with your order whether it be the item or another
part of the transaction, please take the trouble to contact us before leaving
negative feedback so that any issues can be resolved. We appreciate
all fair and constructive feedback comments and will take note an act upon good
suggestions.
Thank you for taking
your time to read the small print.
If you have any other
queries please do not hesitate to contact us through Ebay.
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