1. We accept payment mainly via PAYPAL and we also accept credit credit card payment.
1. After we receive a verified payment, item will be shipped within processing time that we indicated. Standard service take about 18-39 business days, expedited service takes about 10-15 business days. The shipping time during holiday season (Christmas, Chinese New Year ect.) could be longer than usual time. Please add 5 more days as a delay. We will send shipping notice with the tracking no. and customer service link within 24 hours after the package is sent out.
2. Take in consideration that it is an international shipment and custom can hold the items for several weeks, if happened, please contact custom service line at once, buyer affords the clearance fee. Import duty is at the charge of the buyer if appliance. To avoid or minimized your import tax, we will declare lower value as far as possible under relevant rules and regulation.
3. We only ship to the address that you specified in the order, so please make sure that the address information you left is all correct, contact phone number and email is indispensable. Please note we are not responsible for any unsuccessfully delivery caused by inaccurate address information buyer left. Please pay attention to the status of tracking number, when items arrive please sign them in time. If the item are returned there will be shipping the returned items.
1. If for any reason you are not satisfied with the product, we will be more than happy to take it back. You have 7 days from the days you receive the item to returning it, the item must not be damaged and all packing material and paperwork must be included, return shipping charges are the responsibility of the buyer, however, we pay return shipping fee if it’s quality problem, in this case, please take photos as proof.
2. When returning we recommend using a recorded insure services as we can not held responsible if a returned item is lost in the mail. If for any reason you are not satisfied with the item, please kindly contact us before leaving feedback, we sincerely maintain a score of 100% customer satisfaction
We focus on outdoor industry, researching, manufacturing and selling Fishing, Camping and Cycling gears, providing one-stop on-line shopping centre of outdoor equipments. We're constantly adding products to our store with the best price/quality ratio, providing first-rate service to our customers. Why Shop from Us:
1: We focus and are professional on Outdoor;
2: From Factory to Customer, we're direct and able to deliver best price/quality;
3: We are managing to build one-stop shopping centre to our customer.
4: Our customers will have unique access to the customer center ecom.fairiland.com, become a lifelong member. Members could easily get extra discount and chance of credit exchange, and other value-added service.
If you have any inquires or any questions, please feel free to contact us via the following picture address, we will reply to you within 24 hours.