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Please
Note: We source items from clearance, that is why our prices are
very low but the high street quality items. We try our best to explain every
item accurately and upload real images of the item.
In
Clothing: the sizes are standard sizes. If you have any concern
please ask before buying. Because buying, trying and sending it back will cost
shipping both of us.
Payment Policy
We accept PayPal as the preferred payment method. This is a swift, easy method
to make payment for all your eBay orders.
We accept PayPal payments and Credit/Debit Card payments via the PayPal site
which allows buyers to use a card to pay without setting up an account.
Shipping Policy
All
goods are despatched from Manchester United Kingdom. Most items are dispatched
in one working day after receiving payment and delivered with 2-3 working days
via Royal Mail or Hermes. If you have any problems with your order, you must
contact us immediately, and we shall look into your concerns and solve the
problem. Free delivery is only for UK based addresses.
If NOT
DELIVERED within the expected delivery time.
UK Customers:
Royal Mail: Please first of all contact your local post office as we have found
over the time that in many cases the Royal Mail postmen fail to leave a notice
for parcels. All you need to ask them is if they have any parcels for your
address waiting for you to collect. If they cannot help you with this, please
contact us.
Return Policy
We provide best customer support, that's why we made our returns policy quite
simple.
If there is a problem with your purchase or you would like to cancel your order
you must contact us within 24 hours, we will then solve the issue quickly and
swiftly. We will respond and solve the issue within 1 working days. If,
for any reason you are not happy with the item you are entitled to return this
for a refund minus postage charges, this must be done within 30 days.
ALL GOODS MUST BE RETURNED IN THE ORIGINAL PACKAGING
WITH ALL TAGS STILL ATTACHED, AND FREE OF ANY WEAR OR TEAR AND UNUSED IN A GOOD
SALEABLE CONDITION.
Faulty Items
We sell all goods Brand new we state otherwise on the individual listing. If
you find
any item you ordered faulty or damaged when received you should return the item
to us within 7 days of receipt, please contact us via the eBay communications
so that we can arrange the collection and replacement of the faulty item as
quickly as possible.
Wrongly Delivered an Item?
In the event that we have delivered a wrong item, please contact us within
7 days of receiving the item and we will arrange to collect and replace your
item as quickly as possible.
Customer Support
We provide best customer service, if you do encounter any difficulties or
require any assistance then please feel free to contact us. Please only email
us via the eBay messaging system, so we can reply you quick as other email may
not be monitored all the time. Your questions, quires or any information you
require will be dealt swiftly by our customer service team. We take your information
and details very seriously, please take comfort; your details are safe
when placing any orders on our eBay store.
YOUR TRUST IS OUR ASSET