1.We will ship to your eBay address. Please make sure your eBay address is correct before you pay.

2.We will ship out your order within 1-2 business days after receiving your verified payment (Excluding Weekends and Public Holidays)!

3.For AU Buyer, We will ship out your order via Australia Post. For EU Buyer, We will ship out your order via DHL.It will take 3-7 business days to you. If you can't track your parcel or didn't receive your parcel, please kindly contact with us.

Note:We have Sydney、Germany、China、Moscow Warehouse. The item will be shipped from the warehouse which is near to your shipping address.

1.All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition 

2.Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.

3.We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.

1.We try to make sure you have a pleasant shopping experience with us, so that we could do more business with you. If there is any dissatisfaction, please email us instead of leaving any 1, 2 or 3 ratings, negative feedback or open any ebay or paypal dispute. We believe we try our best to resolve the issues. Please give us the opportunity to resolve any problem.

2.PS: you may contact us by 'Ask a question'.

We are a manufacturer of ultrasonic cleaning equipment integrating R&D, production, sales and service, with nearly 20 years of industry experience!