We aim to despatch all items out within 24 hours of payment being received. Same day dispatch, if ordered before 02:00 PM. We do not dispatch on Saturdays, Sundays or Bank Holidays.

All items will be shipped via Royal Mail or one of our courier partners.

It is buyer responsibility to provide Royal Mail Verifiable address. 

We make every effort to deliver goods within the estimated time-scale; however delays are occasionally inevitable due to unforeseen circumstances.

We as company shall not be under liability for any delay or failure to deliver the products within estimated time-scale.

Risk of loss and damage of products passes to you on the date, when the products are delivered or on the date of first attempted delivery by us.

In the case, customer does not receive product. Customer shall inform us after 15-days ?But no more than 20-days? of placing the order. We will raise the query with Royal Mail, and that will take further 15 days to be sorted.

All sizes and measurements are approximate but we do try our best to make sure that every item is as accurate as possible.

We offer a 30-days money back guarantee. Products shall be un-opened and un-used. Buyer has 30-days after receiving the item to return it. Buyer pays for postage cost, unless the product is faulty.

When transaction is complete, your positive feedback is highly appreciated. We take great ride for positive feedback. So, please contact us for any issues or concerns before leaving negative or neutral feedback. We pride ourselves with great customer service support and problems can always be sorted / worked out for the best.

Should you need to contact us, our customer service team is usually available 9:00AM - 5:00PM Mon-Fri. Contact us via eBay messaging service.