*shipping/postage*

All orders will be posted within 2 working days once payment has been received. Please contact me immediately should you have any problems with your order so I can assist you. 

*returns policy*

Please be aware, that since this is a custom made product, we can only accept return if the product is faulty or damaged.

**CUSTOMS FEES, DUTIES & VAT**

When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.

The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

We can’t predict which of these fees, if any, will be applied, and eBay doesn’t expect sellers to calculate or collect these fees or taxes.

If your package is subject to customs fees, your package may be held at your local customs office. Contact your local customs office to find out your next steps as you may need to pay additional charges. 

WE CANNOT ACCEPT RETURNS DUE TO NON PAYMENT OF CUSTOM FEES. IF AN ITEM IS RETURNED TO US AS A RESULT OF NON PAYMENT YOU WILL BE LIABLE FOR RE-POSTAGE COSTS.