CERTIFICATE OF AUTHENTICITY PROVIDED

Black diamonds can represent passion, strength, style and a little flair for the dramatic for someone who wants a sophisticated alternative to traditional diamonds. 

We are the 20 year old family business dealing in Black diamonds. we are having our manufacturing facility at surat, india where 90% of worlds diamonds are cut and polished and that is the main reason why diamonds are cheaper here rathan than other parts of the world. we have manufacturing facility with proven technology like sarin, helium, magnus, russian bruting, laser and others. with our quality artisans who makes this small marvel possible for yours.

We invite diamond merchants/traders/jewellers/designers to buy our diamonds/jewelry in bulk, and we are sure as you are getting diamonds from direct manufacturer. your any query/inquiries are greatly appreciated. drop your contact number and mails with detailed information so that we can understand about your requirement in the better manner.

*SHIPPING POLICY*

We are delighted to offer Free Standard Shipping on all our USA / UK orders using the most renowned logistic partners like FedEx International, DHL Express, ICC Worldwide, Bambino Express and India Post - safe and secured.

Our customer service experts will email you and notify once the product is shipped out and also update you with the respective service providers tracking details for you to track and trace your item during transit.

*DELIVERY TIME*

1. All our Orders are shipped within 5 working days after the payments are settled.

2. Standard Delivery time for all the products would be 10 – 12 working days once the products are shipped out.

3. Expedited Delivery time for all the products would be around 3 – 5 working days once the products are shipped out.

Note:

We strictly do not bear any responsibility for import duties, custom charges and taxes and are nowhere reflected in our item prices or shipping charges.

The buyer bears complete responsibility of any such charges, seller is not liable to bear any such charges.

We do not ship any products to PO Box, APO & FPO addresses as the parcel requires additional verification before such parcels are delivered to these locations.

We accept no responsibility whatsoever for shipping delays /errors related to incorrect shipping addresses, phone numbers provided by the buyers, customs clearances, local taxes, import duties, public holidays, remote locations or circumstances which are beyond human control.

*RETURNS / EXCHANGE POLICY*

30 Days Return

We want to make sure you are completely satisfied with your purchase. If for any reasons you are not happy with your decision, fret no more as we offer a hassle free, no quibbles 30 days returns, starting from the day you receive the product. We do not charge any Re-stocking fee for items sent for refunds.

*REFUNDS*

Refunds are processed only once the product is returned and received at our premises and the refunds may take up to 15 working days to process after the receipt of items.

*FEEDBACK*

Your feedback is very important for us as it helps in improving our customer services. We therefore urge you to leave us a 5 Star rating and we will reciprocate the same.

If for any reason, you were not happy with our service, kindly do write back to us and we will strive hard to amicably resolve the issue in the shortest time frame.

Kindly do not leave a negative / neutral feedback and give us a chance to resolve the matter.