We strive to achieve 100% customer satisfaction by providing top quality products by Aquascape Inc. We will accept an item return within 30 days of when you receive the item. All returned merchandise must be unused and in the original condition and packaging. Shipping charges are non-refundable. All returns are paid by the consumer and are non-refundable. Your receipt must be with the product to receive credit or payment returned. If it is a warranty claim, all product will be tested first before a refund or replacement product is sent. (Replacement product is the exact same item; no up-grades or down-grades)
Please contact us before returning an item.
If you have any questions, please contact us!
Payment and Shipping
WE CAN SHIP TO ALL 50 STATES for FREE! We ship USPS or UPS. We ship out immediately! Items do not ship on the weekends or holidays.