We are a trusted Top Rated eBay
Seller with thousands of happy customers. Buy with 100% confidence and read
what other eBayers have to say about us. We strive to make every purchase
a 5 Star experience. If you feel that your experience with us was anything less
than 5 stars please let us know. Your input allows us to improve our over all
customer satisfaction and gives a chance to correct any issues you may have.
Attention All
International Buyers (Outside the United States)
Instead of refusing to ship
internationally like a lot of U.S. based eBay sellers, we now have a new
International Shipping Policy. Before we ship any item(s) internationally, you
must first agree to the following and all the Terms and Conditions stated below
at the end of this listing. Since most people don't read the entire listing or
it's policies, before we ship any item(s) internationally, we may first send
you an email through eBay which you must agree and respond back through eBay
indicating that you understand that once we (CSSBinc) ship an item, the transit
times are completely out of our hands and can take 4-6 weeks and in some rare
cases up to 3 months for you to receive your package especially with the lower
cost United States Postal Service (USPS). USPS may also not provide or offer
any tracking information as well on some International shipments. When possible
we try to offer multiple shipping options which may be more expensive such as
UPS, which is more reliable. Please choose carefully when time is an issue. If
there is not an alternative to the USPS, please contact us with your
"COMPLETE" Name, Address, City, State/Province, Zip/Postal Code &
Phone Number and we will gladly quote you. If you are an International buyer
and don't agree to any and all of these terms please don't buy. If you do not
agree or respond back to the mentioned agreement email within 7 business days,
we will automatically cancel your order.
TERMS & CONDITIONS
By purchasing
you agree to all of the following:
ORDER PROCESSING
Every effort is made to process and ship your order the same or next business
day. Any orders received after 1pm will be processed the next business day, Not
including Holidays and Weekends. However, because we are a manufacturer of over
400+ parts, we may be temporarily backordered on a part(s). Due to high volume,
sometimes delays may occur and it may take up to 7-10 business days to ship
your order once your payment has cleared. In the rare event of any further
delays or backorders we will notify you with the option for a "no
questions asked order cancellation".
TAX
Florida residents will be charged 7%
state sales tax as required by law on any item(s) that are shipped to a Florida
address unless a current and proper Sales Tax Certificate is supplied. All orders
outside of Florida will NOT be charged tax.
SHIPPING
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Combined Shipping
We gladly combine shipping on multiple orders. Do not pay for items until all
your shopping is completed; items and shipping will be combined at checkout.
SHIP TO ADDRESS &
BILL TO ADDRESS
Some people have conflicting addresses and names between eBay and PayPal. We
ship and Bill to the PayPal "Buyers" Name and Address..
Domestic Shipments
You have the right to choose your carrier, but if an item has "Free
Shipping" or "Discounted Shipping" we will select the carrier.
You are responsible for the shipping costs when you select your preferred
carrier. USPS Priority Mail and USPS 1st Class Mail usually delivers within
2-3 business days, but in some cases can take up to 2-4 weeks for both
domestic and international shipments. Please select your carrier wisely,
lower prices do not always guarantee "Good Service". CSSB, Inc is
not responsible for shipping service transit times. We provide shipping
Tracking Numbers whenever possible. All orders shipped via USPS are insured
for the value of the contents only. If your item(s) are lost or damaged in
transit, the insurance will reimburse the contents, but the customer is
responsible to pay the additional postage charges for the new item(s) to be
re-shipped.
International
Shipments
ALL International Shipments require a phone number in order to ship.
Taxes/duties may apply in addition to the shipping fee you pay. The carrier
may ask to collect taxes/duties upon delivery. For an estimate of these charges,
we suggest you contact your local parcel carrier office or local government.
USPS Parcel Post may take up to 4-6 weeks or longer for delivery after the
items have been shipped. We will not mark any items as gift or sample. A
Tracking number or "live" tracking is not always provided by your
carrier once items are shipped. Please select your carrier wisely, lower
prices do not always guarantee "Good Service". CSSB, Inc is not
responsible for shipping service transit times. All orders shipped via USPS are
insured for the value of the contents only. If your item(s) are lost or
damaged in transit, the insurance will reimburse the contents, but the
customer is responsible to pay the additional postage charges for the new
item(s) to be re-shipped.
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RETURNS
Returns on new, uninstalled, resalable parts and accessories in the original
packaging (except electrical items) are accepted within 30 days of original
purchase date. There will be NO returns on electrical items. Returns are
subject to fees, including but not limited to, listing fees, PayPal fees and/or
restocking fees. Buyer is responsible for return shipping charges. Please
contact us before buying if you have any questions concerning our return
policy. Defective products must be shipped back to the manufacturer for
inspection. Prior to return, buyer must make contact with seller to receive an
authorization number. No returns will be accepted without an authorization
number. All shipping expenses including duty and/or customs fees will be paid
by the buyer. Make a wise choice before opening. If any item is installed or
removed it is not returnable; would you want us to send you something somebody
else already opened or installed?
WARRANTY
All of our products indicated as "NEW" unless stated otherwise carry
a limited 30 day warranty against any manufacture defects only. Warranty is
void for improper installation or abuse. Prior inspection is required before
and warranty can be fulfilled and is at the full discretion of the seller. Any
item that is marked "USED" is sold as-is unless stated otherwise with
no warranty and no returns. Buyer is fully responsible for shipping any
warranty item(s) back to us at their expense.
COMMUNICATION
We generally conduct email communication through the eBay messaging center.
Sometimes it is necessary to contact you "outside" of the eBay
messaging system through your personal email. If the item(s) was paid via
PayPal, we use the email address assigned to the PayPal account. If you have
any kind of anti spam email control, It is your responsibility to add us as a
trusted email contact, to avoid any spam filtering or junk mail detection. We
will use this email address for any communication including, invoicing, updates
and important package tracking information. If we see any concerns with your
order we will notify you. If we do not receive any replies within 5 days we
reserve the right to cancel your order.
PAYMENTS
Full Payment is due within 7 days of purchase. We offer the following methods
of payment.
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PayPal
We accept and prefer
Paypal payments. When PayPal is used as the method of payment, the owner of
that PayPal account and the associated email address to that PayPal account
is automatically the default means of email communication as they are the
ones actually paying us.
Credit Cards
We accept the following credit cards: Visa, MasterCard and American Express.
eCheck payment
Like a regular paper check, an eCheck may take 3-5 work days to clear. The
time it takes to clear is more time added to process your order.
Checks
Personal or Business checks are subject to prior approval. Please contact us
before purchasing if you plan on paying by check. All funds must clear before
any order(s) will be shipped and will cause a delay in receiving your
item(s).
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FEEDBACK
Feedback is important to us as we
know it is to you. We always leave great positive feedback shortly after
payment has been received and appreciate your positive feedback. In the even
you have a problem or issue with your order, please contact us first before
leaving any neutral or bad feedback, it doesn't help anybody.
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