PLEASE NOTE OUR POLICIES:
EC&A regards Customer Service extremely important to us for your satisfaction. We wish to always provide a positive and trustworthy experience, and we offer completely unconditional no-questions-asked returns as long as we are notified within the 30-calendar day return window.
OUR RAW COIN POLICY:
We highly recommend that any buyer of any coins online have the necessary knowledge and numismatic expertise in all aspects of the coin collecting industry, values, pricing, and a strong understanding of the condition and grading standards as recommended by the American Numismatic Association before purchasing or bidding on any coin from us, or from any other source.
We offer a 30-day inspection period, however, we cannot and will not guarantee any subjective opinion (that being a certain grade or condition) of a third party, nor guarantee that any mint error coin variety, die stage or die state mentioned will be labeled as such if it is not one recognized by the third party for labeling purposes. There are literally hundreds of known mint errors and varieties that are not recognized by all third parties for labeling purposes. Some recognize some, some recognize others that some don’t. We assume no liability or responsibility for any known mint errors that any third party refuses to recognize for their labeling purposes. Please know your coins, and the policies of the grader you choose. The policies of all the third-parties about what they do or don't recognize are just too vast and numerous for us to mention here. We seek out and sell ALL known mint errors, not just the ones recognized by the professional graders. For example, a certain year/mint coin may have three known mint errors, but one grader may recognize just one, while another may recognize just two, or all three.
Any mention we may make of the condition of any raw coin, is
truly only our opinion and not to be confused with being “a certain numerical grade”. The "condition" of a coin refers only to it's wear from Poor to Uncirculated including the terms BU, GEM and SUPERB GEM, and what it may have been exposed to in handling. A "grade" is a numerical number from 1 to 70. We do try very hard to be precise in our opinion of condition, but we just cannot guarantee that any third party will agree with our subjective
opinion of condition, as they may assign a different opinion that may be a higher opinion, a
lower opinion or the same opinion of ours, yours or another third party. We do not offer these numerical grades on raw
coins in our listings.
OUR GRADED COIN POLICY:
We guarantee that any graded and encapsulated coin listed that has been graded accordingly of the grade that appears on the holder by the third party company that has encapsulated it, to be the grade the third party assigned it. We cannot guarantee any graded coin that has been resubmitted to the same company, or as a crossover to another company, that has resulted in a different condition or grade, or that has been encapsulated in a different holder and/or registration number than as it was sold.
RETURN POLICY:
We offer FREE no-questions-asked returns within thirty days measured from the day that tracking shows the item delivered.
Simply click on “Return This Item” and a free return label will be generated and provided for any reason chosen as long as the request is within 30 days of the date delivered. Once the coin has been received and checked back into inventory, the buyer will be refunded, and is expected to be processed within two days.
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FAQ’s: Frequently Asked Questions:
1. Is the coin in the listing the coin I will receive? YES. We do not sell coins
that aren’t the coin photographed and described. Period.
2. Has this coin been cleaned? When we list a coin that is known to have been cleaned,
we will advertise it as such. However, we do sell raw coins and have a large
inventory whereby one may escape our scrutiny. By selling raw coins, we also
depend on your knowledge and numismatic expertise to inspect and determine the
condition in which you decide whether to keep it or not within the 30-day returns
period. Our coins, graded or not, are sold “as is”. We do not use deception as a
marketing tool. Furthermore, normal circulation should not be considered or misconstrued
as cleaning.
3. What if the coin I buy is found to be cleaned and your listing does not claim it has
been cleaned? We offer FREE 30-day returns, so there is no problem with returning
it as long as it is within the 30-day returns period. We suggest that since we already
offer free returns, to please use the returns reason, “just did not like it”. We also urge
those that cannot ascertain the condition of a coin to seek a local evaluation from
your local coin expert that can give (usually) free and instant evaluations so that a
return can be initiated within the 30-day period. We do not use deception as a
marketing tool. We would rather protect the buyer by offering FREE shipping and
FREE returns for a totally cost-free experience if and when a buyer decides to return a
coin. We do not want you to keep a coin you don’t want to keep!
4. You mentioned a grade in your listing. Can I expect that grade to be the same as
the grade a third-party grader will assign it? First of all, if we mention a condition
this is just our opinion of the condition of the coin. It is not “a grade”. A grade is a
numerical number…a grade that is assigned to coins that have been graded by a third
party. We never use grades in our raw coin listings due to grading being
very subjective. We must be very clear on this subject. Any mention of condition is
only our opinion, and a third party grader may assign a higher opinion, a lower
opinion or the same opinion that we may mention, and will also assign a numerical
grade. It is solely up to the buyer to ascertain the condition of the coin in order to
make a personal decision to either keep the coin, or to return it within 30 days of
receipt.
5. Can I send your coin off to be graded? If you purchase a coin from us, it becomes
your coin of which you can decide what you want to do with it. But remember, coins
that are sold raw must be returned raw and in the same condition and older in which
they were received if it’s decided to return it.
6. Can I return the coin for a full refund free of charge? YES! We offer FREE
returns on coins for a full refund IF the coin is returned within our 30-day free
return window in the same condition in which it was sent to you in, for ANY
REASON WHATSOEVER. This ensures that you will receive a full refund in keeping
with the 30-day eBay guarantee for buyer protection.
7. Are your prices firm and can I make an offer? Our prices are usually very fair
for the coin being offered. We rarely accept offers, but we have been known to. It
is also important to note that our prices are not necessarily tied to any published
value for any particular grade. When we assign a price, we take into consideration its
rarity, condition, market demand, variety, die marriage, die stage/state, and eye-
appeal in various degrees from one attribute to the next that all plays into its rarity and
desirability.