Own the award-winning Simba Hybrid® Mattress Protector for a bargain price!


The Simba Hybrid

Refurbished Mattress Protector 

Ready to meet your Simba Refurbished Mattress Protector?


> This Protector has been professionally refurbished by Simba.

> The Protector and its components have been inspected & passed our quality control checks.​​​​​​​

​​​​​​​> 30 Day Free Return policy: return the item for any reason within 14 days for a full refund.



We know it can be a bit of a snooze reading small print, so we’ve summarised some of the main points people ask us about below. But it’s important to note this is a summary only and does not replace the full terms and conditions, which can be read under the tab "T&Cs".



Delivery
30 Day Free Return
Care
T&Cs

We offer FREE shipping in the UK on all the Simba Hybrid Refurbished Protector orders. 


For most UK postcodes, we aim to deliver all orders within 15 working days from the date of purchase.


Your order will be marked as dispatched on eBay and our courier will contact you to provide delivery information.


We are not able to accommodate changes in the delivery address once the order has been placed. Please make sure your delivery address is correct at the time of order. If a change in delivery address is required, please cancel your order and place a new one.​​​​​​​




30 Day Free Return policy

Your Simba Refurbished Protector is backed up by our 30 Day Free Return Policy, meaning you can return your Protector for any reason within 30 days for a full refund.


Please contact us if you are not completely satisfied with your purchase and our customer service team will help you. We will organise the collection of your item for free and process your refund once your mattress has been collected.


If you prefer to return the item by your means, please note the return cost will not be refunded. Please note, the mattress protector you return must be in the same condition you received it.


How long does the refund take?

Please allow up to 14 working days from the date we have received the parcel for the item(s) to be checked and for the return to be processed.​​​​​​​


How do I wash my Mattress Protector ?
We recommend you wash in a cool tumble dry and wash with similar colours to that of the protector.  We also suggest you do not wash with biological/enzyme containing detergents 


What Mattress should I put my Protector on?

Our Protectors are designed to work on any supportive and dedicated mattress however we recommend our mattresses for the perfect nights sleep. 



1 - If Simba decides that you may receive a replacement Protector, the replacement will be delivered to you by our standard delivery method at no cost to you within 30 days of your claim being accepted.


2 - Simba will either collect the faulty Protector upon delivery of the replacement, provided the collection address is in the country of purchase, or if agreed, arrange for you to return the Protector to us.

The Simba Hybrid

Refurbished Mattress Protector

Own the award-winning Simba Hybrid® Mattress Protector for a bargain price!


Ready to meet your Simba Refurbished Mattress Protector?


> The mattress protector has been slept on for less than 200 days.

> This mattress protector has been professionally refurbished by Simba.

> This mattress protector has been sterilized and UV light checked.

> The mattress protector and its components have been inspected & passed our quality control checks.

> ​​​​​​​

​​​​​​​> 30 Day Free Return policy: return the item for any reason within 14 days for a full refund.

>

> Please note the 1-year trial and 10-year guarantee do not apply.


We know it can be a bit of a snooze reading small print, so we’ve summarised some of the main points people ask us about below. But it’s important to note this is a summary only and does not replace the full terms and conditions, which can be read under the tab "T&Cs".


What's covered?

While we make every effort to avoid them, errors can happen from time to time.

We offer FREE shipping in the UK on all the Simba Hybrid Refurbished Mattress Protector orders.


For most UK postcodes, we aim to deliver all refurbished mattress protectors orders within 15 working days from the date of purchase. Please contact us first for deliveries to the following postcodes: TR,PA,FK,DD,PH,KY,KW,IV,A


Your order will be marked as dispatched on eBay and our courier will contact you to arrange a suitable delivery date. Please contact us if you have any question regarding delivery before placing your order. Our cut-off time is 2 pm.


We are not able to accommodate changes in the delivery address once the order has been placed. Please make sure your delivery address is correct at the time of order. If a change in delivery address is required, please cancel your order and place a new one.


Please do not remove your old mattress until you receive your order.​​​​​​​


30 Day Free Return policy

Your Simba Refurbished Mattress Protector is backed up by our 30 Day Free Return Policy, meaning you can return your mattress protector for any reason within 14 days for a full refund.


Please contact us if you are not completely satisfied with your purchase and our customer service team will help you. We will organise the collection of your item for free and process your refund once your mattress protector has been collected.


If you prefer to return the item by your means, please note the return cost will not be refunded. Please note, the mattress you return must be in the same condition you received it.


How long does the refund take?

Please allow up to 14 working days from the date we have received the parcel for the item(s) to be checked and for the return to be processed.​​​​​​​



1 - If Simba decides that you may receive a replacement protector, the replacement will be delivered to you by our standard delivery method at no cost to you within 30 days of your claim being accepted.


2 - Simba will either collect the faulty protector upon delivery of the replacement, provided the collection address is in the country of purchase, or if agreed, arrange for you to return the protector to us.