Payment
- PayPal - Our preferred choice.
- Credit Cards (only within the US) - We accept Visa, MasterCard, American Express, and Discover. The billing address must match the address that the card issuing bank has on file
Shipping
↵
- We ship Ground to the continental United States. We unfortunately do not ship to PO boxes, APO, or FPO addresses
- Expedited shipping is available for an additional fee.
- Tracking numbers are updated through eBay.
- Customers may pick up their order at our facility free of charge.
- We will only ship to confirmed PayPal addresses.
- For international customers, we only ship via United States Postal Service (USPS). Please contact us for a shipping quote.
Returns
Returns
For your convenience, we offer returns on our products. Prior to returning an ordered product, customers must first request a Return Authorization Number from Five Stars Telecom. All returned items must be in their original condition with all manuals and original packaging materials included. If any returned items are found to be damaged or incomplete, Five Stars Telecom will not provide credit for the return, and the customer will be charged in full for the amount of the damaged or incomplete item. All returns must be received within 30 days of the date of invoice. A 20% restocking fee is charged on all product returns. When a product is returned, any ‘Free Ground Shipping’ offers are waived, and the refund includes the total charge amount minus the shipping charge and restocking fee.
Warranty Information
Our guarantee to you is top quality product and superior service at the most competitive prices in the industry. We back our products with a complete 1 Year Warranty and 90 Day Advance Replacement Service
Payment
- PayPal - Our preferred choice.
- Credit Cards (only within the US) - We accept Visa, MasterCard, American Express, and Discover. The billing address must match the address that the card issuing bank has on file
Shipping
↵
- We ship Ground to the continental United States. We unfortunately do not ship to PO boxes, APO, or FPO addresses
- Expedited shipping is available for an additional fee.
- Tracking numbers are updated through eBay.
- Customers may pick up their order at our facility free of charge.
- We will only ship to confirmed PayPal addresses.
- For international customers, we only ship via United States Postal Service (USPS). Please contact us for a shipping quote.
Returns
Returns
For your convenience, we offer returns on our products. Prior to returning an ordered product, customers must first request a Return Authorization Number from Five Stars Telecom. All returned items must be in their original condition with all manuals and original packaging materials included. If any returned items are found to be damaged or incomplete, Five Stars Telecom will not provide credit for the return, and the customer will be charged in full for the amount of the damaged or incomplete item. All returns must be received within 30 days of the date of invoice. A 20% restocking fee is charged on all product returns. When a product is returned, any ‘Free Ground Shipping’ offers are waived, and the refund includes the total charge amount minus the shipping charge and restocking fee.
Warranty Information
Our guarantee to you is top quality product and superior service at the most competitive prices in the industry. We back our products with a complete 1 Year Warranty and 90 Day Advance Replacement Service