Thank you for visiting my shop and browsing my items for sale. I am proud of my small business which was established in 2007 and started as a hobby!
Please do not hesitate to Ebay message me with questions including advice.
FEEDBACK/PROBLEMS/AFTER SALES: I like Positive feedback; any problems, I will take steps to resolve quickly and to our mutual satisfaction where possible. If you are unhappy, please do take the time to tell me - I prefer you to do this than leave negative or neutral feedback. I want my customers to be 100% satisfied but please remember human error occurs and that I am only a re-seller and not a manufacturer and rely on a 3rd party postal service.
DESCRIPTIONS: Items are described accurately but occasionally an error is made and something may be inadvertently omitted - if any doubt please email me prior to purchase - I never deliberately mislead. Please be sure of sizes, shade etc to avoid costly returns .
POSTAGE: Please note free postage only within the UK. Items are sent 2nd Class or I offer 1st upgrades for £2 or next day delivery for £10.
DELIVERY TIMES: Unless indicated, or prevented, I post out within 1 or if unavoidable, 2 business days. Any later I will contact you.
PACKAGING: In some cases, your purchase may arrive without original packaging (this should be stated in the description). I may remove items like tights from their bulky packaging and repack in a new grip seal bag but usually include it flat-packed in order to reduce postage costs and make it letterbox sized for your convenience.
I sometimes re-use packaging to avoid waste.
TERMS & CONDITIONS/RETURNS: Please read through my description/Terms. The Returns policy includes contacting me within 3 days of receipt and returned items received back in the same perfect condition by me within 30 days of receipt Postage costs incurred are non refundable unless the seller is at fault. I do reserve the right to charge a damages fee in exceptional circumstances. For full details, or for any other enquiry, please Ebay message me first.
Thanks for your custom! :-)