Fits average adults and older children
Fanmade unofficial merchandise
100% acrylic
We aim for 100% customer satisfaction
and hope you are happy with your purchase. If you feel that we could
have done better please email us so we can resolve any issues.
CORRESPONDENCE
We
aim to reply to emails within 24 hours during office opening hours.
Over weekends and Bank Holidays there may be a slight delay.
PAYMENTS
We
accept PayPal payments only. We apologise for any inconvenience. This
company policy is set up to ensure secure transactions for both
parties.
If you do not have a PayPal account you
can pay for your purchase via PayPal using a credit or debit card.
Please follow the ‘PAY NOW’ link and use the ‘DON’T HAVE A PAYPAL
ACCOUNT?’ option on the PayPal login page.
We can
only dispatch items to the address on your PayPal invoice. If you
require a different delivery address please change the address on your
PayPal account BEFORE confirming your payment.
SPECIAL DELIVERY
If
your item is urgent or if you have purchased Next Day Special Delivery
please email us - we will do our best to dispatch it the same day when
possible.
INTERNATIONAL
Please
note for items sent by Airmail there is no tracking service available.
Tracking numbers are available for items sent by International Tracked
or Signed services (depending on destination). If you require your item
to be traceable for an additional fee please contact us before making
your purchase.
DISPATCH
We
aim to dispatch daily all orders where payment reaches us before 12pm.
During exceptionally busy periods your item may be dispatched the next
day. We mark transactions as ‘dispatched’ AFTER your item has been
passed to Royal Mail/courier so you may not receive your ‘item
dispatched’ email until later in the evening.
DELIVERY TIMES
1st
and 2nd class services are NOT guaranteed services whether using
Recorded Signed For or not. EBay’s estimated delivery times are exactly
that - estimated. Royal Mail do not consider items delayed until 15
working days have passed for UK post and 25 working days for
International post so please be patient with them.
DELAYS
Unfortunately
some items do get delayed in the post. If you item has not arrived
within the time that Royal Mail state in their delivery timetable please
contact us with your full name and address and we will do our best to
resolve the issue as fast as possible.
RETURNS
You
can return your purchase to us in its original condition within 30
working days of the date you received the item for a full refund. Please
contact us before returning an item to ensure a smoother transaction.