If you are not 100% satisfied with your purchase, please contact us for quick resolution before leaving negative feedback or initiating a return through ebay. You can contact us through the "contact seller" button on ebay. We pride ourselves in our excellent customer service and are very responsive.
We offer a 14 day return policy, but the item must be returned in the same condition in which it was received and in the gift box received. Sterling silver Items must be returned in their original packaging (i.e., protective cellophane/plastic baggie with label and gift box), so please retain these items until you're sure that you won't be returning the piece. All of our sterling is new, shiny, untarnished, and unscratched, and we inspect each piece before packaging it. Any return that is damaged (scratched, etc.), tarnished, or not in original packaging may be refused or refund may be reduced. Thank you.