Customer satisfaction is our top priority!
By selecting to purchase an item from QUICK EXHAUST you are agreeing to the policies outlined in the following subcategories:
*Not legal for sale in California And NEW YORK IF YOUR VEHICLE IS CALIFORNIA EMISSION VEHICLE IN THOSE STATES DO NOT BUY THIS PARTS THEY ARE NOT APPROVED THANK YOU
Brand New Direct Fit Catalytic Converter AND FLEX PIPE
Application Summary:
Payments
We accept Mastercard, Visa, American Express, all handled through PayPal only.
Shipping
We ship via FEDEX / UPS / CANADA POST ground service unless instructed to do differently.
We also offer expedited shipping at an extra cost. Please contact us for the estimate.
International shipping rate applies to addresses in all other locations
Item ships within one business day after the payment has cleared or same day if paid by 12pm PST. Item is in stock ready to ship. Item purchased is shipped from Toronto Warehouse depending on our current inventory.
There's a shipping surcharge for shipments going to PO Boxes, APO/FPO boxes, Alaska/Hawaii
We strive to ship your order in a prompt manner to meet the criteria for shipping time that we specify in the Item information.
We offer a variety of shipping options based on what product you are purchasing and your desired time frame for delivery to meet the needs of all our customers.
Shipping charges are non-refundable.
We don't ship to P.O. Boxes APO/FPO boxes, Alaska/Hawaii and US Protectorates
TERMS
Please be aware that under no circumstances QUICK EXHAUST will be held responsible for any labor or repair or any other costs incurred from the parts found to be faulty, defective or incorrect or any other costs arising from parts supplied.
If there is an issue with shipping or the item you purchased please contact us via eBay messaging before opening a case or leaving feedback. Customer satisfaction is our number one priority and we will try our best to resolve any problem. Leaving negative feed voids warranty!
All the hardware with the item is being provided for free with the purchase. Superior Exhaust bear no responsibility for the missing or not fitting hardware, we will try our best to send you the right hardware every time shown in the picture.
A replacement will not be dispatched until we receive the faulty or damaged parts back.
We use generic images on listing. Actual product may vary.
Returns
We aim to provide you the good buying experience, 30 days return policy is offered in our store.
Please follow our return policy before you return any item(s):
Please note you MUST contact us to obtain a Return Authorization Number before returning any part or open a return request through EBAY.
Any parcel without the Return Authorization Number will be rejected.
If your item is faulty or was incorrect, you must contact our sales representative before returning the parcel and we will endeavour to solve the problem effectively.
Video or picture is required to show the item condition before we issue the Return Authorization Number.
RETURNED Items must be in new, unused condition, and in the original packaging as you received it and the SEAL NOT Broken or Opened.
It is your responsibility to make sure you are purchasing the correct item.
The customer is responsible for all return shipping costs if we do not offer FREE RETURNS for the item that you purchased.
If you receive your order and find something is missing or damaged, please contact with us within 24 hours of receiving your order.
WARRANTY
VIN NUMBER AND ODO MUST BE PROVIDED AT A TIME OF PURCHASE
Provide a sales receipt and a vehicle diagnostic report when inquiring about the warranty.
The following are not covered under warranty
Broken ceramic inside the converter this can be caused by misfiring issue on the vehicle
Fuel smell inside the converter completely dark ceramic this can be caused by excessive fuel burning from the vehicle engine
Dent broken converters
Modification done to the converter by the buyer
Buyer is required to follow our return policy for warranty claim.
We will not resend product before we get the returned item from customers.
The customer is responsible for all freight charges incurred with the exchange. This includes the original freight cost to the customer.
Only items authorized for warranty service that pass warranty inspection will be processed. Unauthorized customer warranties or warranty items that do not meet warranty criteria as stated by the manufacturer, or do not pass a warranty inspection will be denied and returned, if requested, at the customer's expense. Unclaimed denied warranty returns will be destroyed.
Warranty items will be replaced with the same or equivalent items. Refunds will not be given in a warranty circumstance.
CONTACT US
We are available through messages Monday-Friday 9AM-6PM EST
Everyone claims customer satisfaction is their top priority, but we're here to prove it! If you have any issues or concerns, please do not hesitate to contact us