Note:
Please note that, most of the models are coming with the original soft box ,The soft boxes may be have some damage in the transport. If you mind it,pls do not buy them or choose the expressing shipping.TKS!
Shipment:
When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items in 3- 10 days once your payment is completed. We do not guarantee delivery time on all international shipments due to differences in Customs Clearance Time in individual countries, which may affect how fast your product will be inspected. Please note that buyers are responsible for all additional Customs Fees, brokerage fees, duties and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for Customs Duties.
Returns:
We do our best to serve our customers, the best we can. We will refund you if you return the items within 7 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss. And we will not give the buyer a full refund. The buyer should try to file a claim against the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fees to return the goods.
Warranty & Maintenance:
We offer half-month free replacement. Buyers should request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping cost for return.
TIPS:
Before returning the items, please confirm with us the address and the logistics method. After you give the items to the logistics company, please send us the tracking number. We will deal with them as soon as we receive the items.
Feedback:
Your satisfaction and positive feedback is significantly important to us. Please leave positive feedback and 5 starts if you are satisfied with our items and services.
If you have any problem, we will appreciate it a lot if you can contact us first, before you lease any negative feedback. We will feel obliged and do our best to solve any problem and provide you with our best service.