Fast delivery!
Please reference our size chart carefully!  
Measurements are measured by hand, please allow 1-3mm error. Due to computer monitor variations, actual colour may be different than you seen on your monitor.

Size Chart:  Kids Shoes

Toddlers'  US 8 = EU 24  Insole 16cm
Toddlers'  US 9 = EU 25 Insole 16.5cm
Toddlers'  US 9.5 = EU 26 Insole 16cm
Toddlers'  US 10 = EU 27 Insole 16.5cm
Little Kids US 11 = EU 28 Insole 17cm
Little Kids US 11.5 = EU 29 Insole 17.5cm
Little Kids US 12 = EU 30 Insole 18.5cm
Little Kids US 13 = EU 31 Insole 19.5cm
Big Kids    US 1 = EU 32 Insole 20cm
Big Kids    US 2 = EU 33 Insole 21cm
Big Kids    US 3 = EU 34 Insole 21.5cm
Big Kids    US 3.5 = EU 35 Insole 22cm
Big Kids    US 4 = EU 36 Insole 22.5cm
Big Kids    US 5 = EU 37 Insole 23cm 

Please note. Simple packaging to save your postage.

Different manufacturers may use different size standard, please select the size according to Your Foot Length and Our Size Information above.
◆ We accept PAYPAL only.
◆ eBay item number, your full name and shipping address MUST be included in the PayPal payment
◆ All our items will be shipped to buyer's Paypal address, if no special notes from buyer. Please update your address in Paypal before payment.
◆ Buyer needs to pay for the above fees in case that occurred for certain goods. If the parcel returns back to us due to the buyer refuse to pay those fees, we would not send the parcel again unless the buyer completes those fees and pay all the return and resend cost. Buyer can not cancel the order or request refund due to this reason.
1. We recommend customers chose SpeedPAK Standard Service if you need this item urgently. 
2. ebay's estimated delivery time is inaccurate, please don't use it as a delivery guide.  Delivery time is not guaranteed.

Shipping Methods:
Economy Shipping (appox.11-60 days) depends on post traffic
Standard Shipping (approx. 11-45 days)
SpeedPAK Standard (approx. 7-20 days)
SpeedPAK Economy (approx. 11-30 days)
◆ We cannot be held responsible for delays caused by Post, your local postal service or by International Customs Inspections .
2.Most packets arrive in 10-25 days. If there is any delay, it may be caused by bad weather, irresistible force or custom inspection.
3.We are not responsible for wrong or undelivered address. We only accept PayPal verified and confirmed address. Please make sure your shipping address is correct and deliverable. If you need to change your address, please change it in PayPal first before you pay.
About Feedback: 
◆ We strive for positive feedback on all transactions and POSITIVE RATING with 5-STAR rating. If for any reason you are not satisfied with your purchase, please contact us before leaving feedback and we will help to resolve any issue for you. 
Sales Tax: 
◆ Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility 
◆ Please check with your country’s customs office to determine what these additional costs will be prior to bidding/ buying. 
Warranty & Return: 
◆ All products have been checked and packaged in good condition before dispatch. 
◆ In case the item is defective, please inform us within 30 days of receipt, we will replace a new one. No Refunds are offered. 
◆ Buyers are responsible for the return shipping costs under any circumstances. Return items should include the original packaging and accessories and we will pay the cost for resend.
◆We have our online store in ebay since 2004. Customers satisfaction is always our priority.  We check all items before sending out. All products are brand new, never been used or refurbished. 
◆Please contact us through email, we will assist you in any way possible and aim to answer all emails within 24-48 hours.
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