FDB is a company specializing in the design and manufacture of motorcycle parts, which specializes in providing the modified parts for HD.No two rides should ever be alike, you are free to create the motorcycle of you dreams.We are here to provide excellent customer service. We look forward to serving you, our customers.Our Mission is Simple
To revolutionize the motorcycle accessories industry through a focus on innovation, inspiration, and unmatched service. We do this by instilling our core values.
Personal Values = Work Values
The goal for our culture is to merge our personal values with work values. Often times we found that we were one person with a set of ideals and core values in our personal life, and then a completely different person when it came to business, and we really didn't want to work under those types of parameters.
Our Core Values
- Adapt
- Be Real
- Create Joy
- Lead
- Learn
- Serve
- Shine
GREAT PEOPLE, DOING GREAT THINGS
The lifeblood of our company is our people. A tight-knit team of passionate individuals. We bring our individual talents and a love for the motorcycle accessory industry together. We believe in what we do and why we do it.
Paypal is our only method of payment.In an effort to best control our inventory levels, we reserve the right to limit quantities or cancel unpaid orders.Please note: Inventory is not reserved until the item is paid for.Please include a phone number as FedEx, USPS and most shipping companies require it.We prefer to ship to a confirmed Paypal address and we may contact you for additional verification if needed.
We process our orders the same day we receive them! If an order reaches us after the business hours, we ship it right next business day. Place your expedited order by 3:00 PST Monday thru Friday and it will be processed same day. If you place your order after 3:00 PM PST, it will be shipped the next business day. Orders subject to details confirmation may result in delayed shipping. Sorry for all the inconvenience.We use FedEx HOME DELIVERY for most of our domestic orders.In order to protect our customers, we reserve the right to ship packages signature required occasionally. For example, if you live in an apartment without a doorman. If this is a concern, be sure to provide an address where someone will be around to sign.We DON?T offer shipping to PO Box, Alaska, Hawaii, APO/FPO, US Protectorates. Why? The cost is too high.It should take 1 - 5 business days for the product to reach your destination. If the product doesn't arrive within the time limit, please give it an additional 1 to 2 business days in case of postal delays and/or possible technical issues. If it takes any longer than that, please do not hesitate to contact us to resolve the issues.So sorry, but we CANNOT ship internationally.
We kindly ask you not to leave a negative feedback before you contact us in case of any problems.Please give us a positive feedback. We strive to offer you the top quality products with the best prices and in order to maintain that, the positive rating is a very important factor.Let us create a positive eBay community together!Thank you for shopping with us.
If you would like to return your purchased merchandises, kindly, contact us via eBay message.In case of returns, the returns are eligible within 30 days after the product arrives. In case the product arrives damaged or there are any shipping errors (e.g wrong item or size) or the merchandise received is not as described, you will not be responsible for the return cost. We will provide you with prepaid pickup labels.For any other reasons, you may be responsible for partial or full return shipping fee. As for returns such as change of mind, mistaken purchases, or buyer?s remorse, you will be responsible for the round trip shipping costs. Returned products must be in brand-new condition and be kept in the original, undamaged manufacturer's packaging. Please do not place returned labels on top of the original shipping label.For any other reasons, you may be responsible for partial or full return shipping fee. As for returns such as change of mind, mistaken purchases, or buyer?s remorse, you will be responsible for the round trip shipping costs. Returned products must be in brand-new condition and be kept in the original, undamaged manufacturer's packaging. Please do not place returned labels on top of the original shipping label.Please Note:Replacements or refunds will NOT be provided until we have received the returned items in our warehouse. Once the item has been received in our warehouse and we can confirm from the tracking number that the item has been delivered, we will issue you the refund for the purchase. You have 30 days grace period after the delivery of the item to complete the return.In the first 30 days from delivery of your purchase, you may return the merchandise for a full money back , excluding any shipping charges (Our standard shipping charges will be deducted from any refund or credit).