Description

Warranty Information
Warranty 2 Years
Hardware
Bus Type Thunderbolt 3
USB 3.1 Gen 2
USB 3.1 Gen 1
Chipset ID Intel - Alpine Ridge JHL6540
ASMedia - ASM1042A
ASMedia - ASM1142
Fast-Charge Port(s) No
Industry Standards Thunderbolt 3
USB Battery Charging Specification Rev. 1.2
Universal Serial Bus 3.1 Specifications Revision 1.0
Universal Serial Bus Specification Revision 2.0
Extensible Host Controller Interface Specification revision 1.1
USB Attached SCSI Protocol Revision 1.0
Ports 4
USB-C Device Port(s) Yes
USB-C Host Connection No
Performance
Maximum Data Transfer Rate Aggregate Bandwidth 20Gbit/s
MTBF 1,936,146 hours
Type and Rate USB 3.1 Gen 2 - 10 Gbit/s
USB 3.1 Gen 1 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 2 - Thunderbolt™ 3 USB-C (24-pin) (40Gbps) Female
2 - USB Type-A (9 pin) USB 3.0 Female
1 - USB 3.1 USB Type-A (9 pin, Gen 2, 10 Gbps) Female
1 - USB Type-C (24 pin) USB 3.1 (10Gbps) Female
Software
OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.12 - 10.3
Special Notes / Requirements
Note When connecting a display to the Thunderbolt 3 USB-C port, a USB-C video adapter might be required depending on the input of your display.
Secondary Thunderbolt 3 port can also be used to connect USB 3.1 (10Gbps) USB-Type C devices, such as USB 3.1 Storage Enclosure or Hubs. Backwards compatible with USB 3.1 Gen 1 (USB 3.0), and USB 2.0.
USB 3.1 Gen 1 is also known as USB 3.0; this connectivity standard offers speeds up to 5Gbps. USB 3.1 Gen 2 offers speeds up to 10Gbps.
System and Cable Requirements Thunderbolt 3 equipped computer with a Thunderbolt 3 port.
Your laptop's Thunderbolt 3 port must support USB Power Delivery 2.0 in order to power and charge your laptop.
Power
Center Tip Polarity Positive
Input Current 1.8 A
Input Voltage 100 - 240 AC
Output Current 3.25 A
Output Voltage 20V DC
Plug Type N
Power Consumption (In Watts) 65W
Power Delivery 15W
Power Source AC Adapter Included
Environmental
Humidity 90% RH
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Physical Characteristics
Cable Length 19.7 in [50 cm]
Color Silver & Black
Enclosure Type Aluminum
Form Factor Desktop
Product Height 0.9 in [2.4 cm]
Product Length 5.8 in [14.8 cm]
Product Width 2.9 in [74 mm]
Weight of Product 7.1 oz [200 g]
Packaging Information
Package Height 4.6 in [11.6 cm]
Package Length 11.2 in [28.5 cm]
Package Width 7.3 in [18.5 cm]
Shipping (Package) Weight 3.4 lb [1.6 kg]
What's in the Box
Included in Package 1 - Thunderbolt 3 controller
1 - Thunderbolt 3 Cable (50 cm)
1 - universal power adapter (NA/JP, UK, EU, ANZ)
1 - quick-start guide

Specifications

Warranty Information
Warranty 2 Years
Hardware
Bus Type Thunderbolt 3
USB 3.1 Gen 2
USB 3.1 Gen 1
Chipset ID Intel - Alpine Ridge JHL6540
ASMedia - ASM1042A
ASMedia - ASM1142
Fast-Charge Port(s) No
Industry Standards Thunderbolt 3
USB Battery Charging Specification Rev. 1.2
Universal Serial Bus 3.1 Specifications Revision 1.0
Universal Serial Bus Specification Revision 2.0
Extensible Host Controller Interface Specification revision 1.1
USB Attached SCSI Protocol Revision 1.0
Ports 4
USB-C Device Port(s) Yes
USB-C Host Connection No
Performance
Maximum Data Transfer Rate Aggregate Bandwidth 20Gbit/s
MTBF 1,936,146 hours
Type and Rate USB 3.1 Gen 2 - 10 Gbit/s
USB 3.1 Gen 1 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 2 - Thunderbolt™ 3 USB-C (24-pin) (40Gbps) Female
2 - USB Type-A (9 pin) USB 3.0 Female
1 - USB 3.1 USB Type-A (9 pin, Gen 2, 10 Gbps) Female
1 - USB Type-C (24 pin) USB 3.1 (10Gbps) Female
Software
OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.12 - 10.3
Special Notes / Requirements
Note When connecting a display to the Thunderbolt 3 USB-C port, a USB-C video adapter might be required depending on the input of your display.
Secondary Thunderbolt 3 port can also be used to connect USB 3.1 (10Gbps) USB-Type C devices, such as USB 3.1 Storage Enclosure or Hubs. Backwards compatible with USB 3.1 Gen 1 (USB 3.0), and USB 2.0.
USB 3.1 Gen 1 is also known as USB 3.0; this connectivity standard offers speeds up to 5Gbps. USB 3.1 Gen 2 offers speeds up to 10Gbps.
System and Cable Requirements Thunderbolt 3 equipped computer with a Thunderbolt 3 port.
Your laptop's Thunderbolt 3 port must support USB Power Delivery 2.0 in order to power and charge your laptop.
Power
Center Tip Polarity Positive
Input Current 1.8 A
Input Voltage 100 - 240 AC
Output Current 3.25 A
Output Voltage 20V DC
Plug Type N
Power Consumption (In Watts) 65W
Power Delivery 15W
Power Source AC Adapter Included
Environmental
Humidity 90% RH
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Physical Characteristics
Cable Length 19.7 in [50 cm]
Color Silver & Black
Enclosure Type Aluminum
Form Factor Desktop
Product Height 0.9 in [2.4 cm]
Product Length 5.8 in [14.8 cm]
Product Width 2.9 in [74 mm]
Weight of Product 7.1 oz [200 g]
Packaging Information
Package Height 4.6 in [11.6 cm]
Package Length 11.2 in [28.5 cm]
Package Width 7.3 in [18.5 cm]
Shipping (Package) Weight 3.4 lb [1.6 kg]
What's in the Box
Included in Package 1 - Thunderbolt 3 controller
1 - Thunderbolt 3 Cable (50 cm)
1 - universal power adapter (NA/JP, UK, EU, ANZ)
1 - quick-start guide

 

Warranty :

Manufacturer Warranty: 2 Years Limited Warranty

 

 

Shipping :

We are happy to ship our items to different countries around the world. If you are interested in buying our items in bulk, please contact us and we will give you a special price and a reasonable shipping cost for your order.

Contact Us

 

 

     

Device Deal ships orders by Local & international couriers, including Australia post, Fast way couriers, DHL, TNT

The shipping rates can be previewed inside the Device Deal online shop system. You can just click on the "Calculate Shipping Costs" and choose the country you want to ship to, Shipping fees will be estimated by our system automatically.


(1) How long will it take to my area? 

Two parts of delivery time: the Processing Time & the Actual Shipping Time. 
The Processing Time is the time of gathering up all the items and packaging. 
The Actual Shipping Time depends on the locations of shipping. You can check the following table to make sure the delivery time to your area.

 

 

Shipping Zones

By Express

By Standard Post

Asia and New Zealand

2-3 Days

5-10    Days

Europe

3-4 Days

10-15  Days

Australia

1-2 Days

 3-7     Days

North America

2-3 Days

10-15  Days

South America

3-4 Days

10-15  Days

Middle East

3-4 Days

7-12    Days

Africa

3-5 Days

15-20  Days

 

Notes: If you ship goods by Express, such as DHL, TNT, etc., they are door to door service. If your order items' total weight is less than 45 kilograms, you'd better choose Express, because it's fast & convenient. 

If you ship orders by Air Cargo, it's door to airport service. If the total weight of your order items is more than 45 kilograms, you'd better choose AIR Cargo, for it can save your cost of shipping (for more information contact to our customer service)


(2) Are the packages insured? 

Shipping by international couriers will be insured and can be tracked online. Once your goods are sent out, we will email you with a tracking number so you can trace your delivery any time you want. 

We offer Shipping Insurance for the orders to protect your package against any lost or damaged shipments. If any missing issue arises, we will reship your order immediately. So when you check out your order, you also can add Shipping Insurance for your order according to the total cost of your order.


(3) How can I trace my order? 

Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order.

 

International Customers :

Please note that import charges, known as the import duty, and the taxes levied upon all imported electronic items differ from country to country. We, therefore, strongly recommend that you should check with your respective customs authorities within your country to know the charges, if any, before you place an order with us. We are more than happy to quote any specific information required by the authorities on our invoices or on the shipments to ensure a smooth customs formality and easy clearance of the shipment. We further bring to your notice that all the shipping charges including dispatching and/or returning the purchased items will be borne by the buyer in case the buyer wishes to return the items due to the levied duties or taxes in their country.