For purchases below $ 70,00 who want to register your letter with tracking number, please add an extra for : Europe $2.50 , U.S. $3.50 ,Rest of the word $4.30 .For this case ,please request  or wait  for our invoice before paying.

Postage include packaging material and handling fees.

For some destinations and purchases below $70.00 customers may be requested for this extra shipping payment in order to register the shipment with tracking number.

We reserve the right to cancel transactions that require the sending of unregistered letters (without tracking number) to some destinations when this extra payment has been requested.

For purchases over $70.00, the excess weight will be free. 

For purchases under US$70.00 with a weight greater than 100 gr. including the protection and packaging card, the buyer is asked not to make the payment until receiving the invoice or shipment note, since the cost will be calculated and the type of shipment will be assessed (registered or insured or not) and the buyer will be charged the approximate total of the costs of the Post Office rate (rates that are public and can be consulted), in this case the costs of packaging materials, handling and delivery management are free.

 In the event that the buyer has already made the payment, he will be asked to pay the difference that is missing for the payment of the postal rate. Likewise, we reserve the right to cancel transactions that have not been paid this extra amount when requested.

If for any reason, your item did not arrive yet, or you are not 100% satisfied with the item you have received, please do not hesitate to contact , I will do all it takes to provide the best service.

Full refund policy ,including shipping cost, guaranteed in case of lost or theft after the completion of the complaint with Spanish Correos for the registered letters (free of extra charges for purchases abobe $70.00 or with the extra charge paid for purchases below $70.00). 

The buyer must notify to us of the delay in the arrival of his purchase when he meets 3 weeks ( to Europe) to 4 weeks (rest of the World) this guarantee expires two months after the shipment of his purchase if we have not previously received notice of the delay.