Business Policies
Shipping Policy:
-
Air Cars Supply offers
free and fast shipping on all of our products (within The United States)
- Buyers from Puerto
Rico, Hawaii, Alaska, Guam, Saipan, Virgin Island and other Islands have
to make the payment according to their address. We will send them an invoice
through PayPal with the amount. The item will send then when the payment is
done.
- The cost of shipping depends of distance and
measurements of the items.
- Air Car Supply could change the cost.
- Air Cars Supply products
will be shipped same day after payments are received and cleared.
- When
the buyer pay for the shipping (out of US), we do not have control with the
shipping and we cannot be responsible for the item.
International Shipping Policy:
- Items shipped
internationally via UPS/FedEx will include tracking numbers and the buyers must
pay the international shipping. Items shipped internationally via USPS, the
buyer assumes all risks for any lost/damaged packages.
-Shipping
fees will not be refunded for returns, exchanges, errors and Delays.
-We do
not accept return items
- Please be aware
that all international orders, no matter which shipping option is used, may be
subject to additional duties, import taxes, or brokerage or customs fees upon
delivery. These fees are calculated by customs officials, and are difficult to
estimate prior to shipment.
- To avoid
surprises, please contact your local customs office before placing an order to
ask what charges may apply. Please contact us and we will be happy to assist
you in gathering information. While we take steps to minimize or eliminate the
cost of importing for our customers, we cannot provide inaccurate information
to customs officials.
- Please also be
aware that delays in customs are becoming increasingly common. Packages may
take longer to get to international destinations, and unfortunately, we cannot
control or prevent this delay.
6 Months warranty:
-
Air Cars Supply only
offer a one-time replacement of the original part purchased.
- Failure to
flush your system will void warranty.
- No warranty for
the following vehicle applications and/or usage: Commercial, Rental, and/or off
Road.
Payment info:
- Quick and Easy
payment is available through eBay's standard checkout system using a Secure
PayPal Transaction of your Visa, MasterCard, Discover, American Express or
PayPal Funds.
- There will be
an additional charge for shipments to Alaska, Hawaii, U.S. Territories, and
international shipments.
Special offers:
- Special
discounts for chains, dealers, A/C stores, retailers, government workers
(please have a copy of proof of identification ready).
Sales taxes:
- We
collect 6% sales tax for any shipments to the state of Florida.
We stand behind every
order.
Return Policy
In the unfortunate event
that you need to return an item, please contact us within thirty (30) days of
receiving your package. A return authorization form must accompany all returns
to efficiently process your refund. Buyer is responsible for the return
shipping cost.
All returned items must be in the same condition as they were when you received
them.
All items must be returned in original packaging. Returning in other packing or
boxes many result in extra shipping fees that will be deducted from your
return.
If the item you've received is not to your satisfaction, please contact us and
we will do our best to make it right.
Send all returns and their return authorization to:
3787 East Hibiscus
street, Weston, 33332, FL
Contact us:
- Customer service
by phone is available Monday - Friday, 8 am - 5
pm EST at our Redford. eBay Messages are always monitored and are
answered 7 days per week!
- Any further
questions please let us know and we would be happy to help! If our listing
is unclear, please let us know so we can better serve you!
HABLAMOS ESPAÑOL, 100 % NEW, 1 YEAR WARRANTY,
FREE AND FAST SHIPPING, HIGHLY RECOMMEND, EXCELLENT COMUNICATION, BEST PRICE
MARKET.
100% NOUVEAU,
GARANTIE DE 1 AN, SHIPPING FROM FL/US, RECOMMANDÉE, EXCELLENTE COMMUNICATION,
MEILLEUR MARCHÉ DE PRIX