Party Decorations

Please ensure that you consider any additional payments before completing your purchase. For more information regarding import fees specific to your local country, please visit your local government tax authorities website.

If the customer is not a business and the goods are being delivered to a residential address, with a goods value (excluding shipping and taxes) of less than €150, no fees may be incurred. However, if the customer is a business or the delivery address is a business, the customer will be responsible for all customs clearance charges, including duty and taxes.

Customers will be responsible for all customs clearance charges, including duty and taxes.

If you do not require it any more or feel it is not as described, please contact us immediately. We offer replacement and or full refunds. Please note that opening 'Case - Negative Feedback or Neutral Feedback' does not help anyone. In fact, it is a time consuming procedure for eBay and vendor. Instead, we kindly request you to contact us directly via eBay messages to resolve any issues. We assure you that we will try our best to resolve any issues.

We offer a simple returns policy. If you are not satisfied with our product, please return it to us unused within 14 days and we will issue refund. If you don't want the item for any other reason postal charges is at your cost. Any return, please send by recorded post only. When sending goods back for returns please provide the return reason and please ensure that you include all the relevant details such your eBay id, your email address, the item number and your full contact details otherwise this will result in a delay or your return item not being processed.

We always try our best to send your order(s) as quick as we can however occasionally delays can occur in the post by Royal Mail. If you do not receive your order in 5 working days after your purchase please get in contact with us via email through eBay messages.UK Delivery, We use Royal Mail 1st Class & 1st Class Recorded which is normally 1- 3 working days but not guaranteed as it`s not in our hand.

Europe & Ireland - Royal Mail 1st Class Airmail, International signed for DPD Express, normally 2 - 10 working days, but not guaranteed.USA, Canada & Rest of the World - Royal Mail 1st Class Airmail, International Signed for DPD, normally 3 - 15 working days, but not guaranteed.Please also check at the local sorting office where items are normally held due to items not fitting through letter boxes. Thank you for your understanding on this matter.

We accept payment via PayPal, Bank Transfers and Credit Cards. Please make sure shipping address is correct upon placing your order as we will only ship to the PayPal address.We aim to dispatch your item(s) the same day where possible or within 1 working day Mon-Fri. We use a range of couriers including Royal Mail, DPD, Hermes, Yodel, Interlink and UK Mail.

We always try our best to send your order(s) as quick as we can however occasionally delays can occur in the post. If you do not receive your order in 5 working days after your purchase please get in contact with us via email through eBay messages.We also offer a 24 hour (1 working day) option for a very competitive price for those customers who require the items more urgently so please selected next day delivery on check out for this option.

If you are happy with your purchase and service from us, please kindly leave us 5 star positive feedback which is important to us. However, in the unlikely event you are not happy with your purchase, please do not hesitate to contact us via the eBay messaging system before you leave us a lower rating.

We can resolve the issue for you accordingly. Our dedicated customer team will try everything we can to resolve the issue for you.

If you have any questions or concerns please message us via ebayWorking Days: Monday - Saturday Working Times: 8.00 AM - 6.00 PM Note: Please use only eBay messaging system instead of emails.