Mercedes V-Class tow bar with fittings

TERMS & CONDITIONS OF SALE

PART FITMENT

We cannot advise nor be held responsible for determining if a part will fit your vehicle. The buyer is responsible for determining the suitability of any parts supplied for the vehicle. We can provide where possible an OEM part number to help you determine the suitability of any parts. We can not accept any returns as a result of parts not fitting your vehicle.

SHIPPING / DELIVERIES

For all deliveries please leave a contact number. The buyer is responsible for ensuring that someone is available to accept delivery as a signature is required. If the delivery is not accepted and the item is not collected from the courier depot, there may be a return charge applied.

All delivery times are estimated and may be affected by the availability of couriers. If the item is provided with shipping you will receive a message through Ebay with tracking details. We use DHL Express for most standard items.

DAMAGED DELIVERIES 

If your goods arrive visibly damaged, it is recommended that you reject the delivery so that the item is returned to us. In the event that the damage is not visible until you have opened the package please email or message us through Ebay with photos showing the damage. 

COLLECTIONS

Any items collected will need to be paid by cash or bank transfer. If paying by bank transfer, a full cleared payment must be received before the date of collection. We cannot accept cheque or credit card for items collected in person.

In the event that you arrange your own shipping, the buyer is entirely liable for any courier costs incurred or damage in transit. For this reason we recommend using an insured service covering the total value of the items.

RETURNS

We cannot accept any returns for pre-used or salvaged items except in the event that the item is not as pictured or described, or damaged in transit. Any items returned must be packaged to the same standard as they were delivered in. Any damage caused by poor return packaging will result in no refund being issued. If we find items are returned with wear and tear or any signs of use, we reserve the right to refuse the refund and you will have to pay the additional shipping charge to receive the goods. Upon inspection of the returned product, we will issue a refund via ebay.