Contact Us - Our Support Team is Here For You!
Our goal is to
earn 5 star positive feedback on every sale! 1 or 2 Star DSR Ratings
Destroy Our Company. We would appreciate the chance to correct any
problems before posting anything other than positive feedback.
We
encourage our customers to contact in order to resolve any issues
regarding the transaction before leave negative feedback on eBay. Please
make sure to contact us before you leave feedback.
Our working hours Beijing time from 9:00 a.m. to 18:00 p.m. Monday to Friday.
Please leave us positive feedback upon satisfactory receipt of the
item. We have a program that automatically replies as soon as you leave
your feedback. We care about our valued customers, and will always try
to help you.
So if you have any problems, please e-mail us
immediately. Please give us the opportunity to resolve a problem. We
understand the concerns and frustrations you might have, and will try
our best to resolve the issues.
Please email us before leaving
negative feedback. All communications are handled through Email. We
strive to answer all emails as quickly as possible, but due to high
email volume it may take time for us to reply.
Thanks in advance for
your patience. Due to some ISP SPAM filter settings, you may not be able
to receive our email replies; if you have problems receiving our
emails, you may need to use a different email account to contact us.