eBay

Ethanol Fuel Fire EcoLine Clean Burn Bioethanol Premium Grade Quality Odourless

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High-quality biofuel intended for use in all types of hanging and free-standing bio fireplaces.

B2C brand biofuel was produced on the basis of bioethanol, which is safe for the environment, because it does not emit poisonous fumes, and the only products of combustion are water vapor and carbon dioxide in proportions similar to the air exhaled by humans.

The biofuel has a crystal-clear consistency, and during combustion it gives a bright flame and does not give off an unpleasant smell.

Biofuel is additionally characterized by high calorific value. The burning time of 1l of biofuel is a maximum of 5 hours depending on the set flame height.

Handy 1 Litre bottles

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Bioethanol Fireplaces

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Shipping

DISPATCH TIME

We will dispatch your order on the DAY OF THE PURCHASE if your order is received and paid for by 2:30 PM (Monday-Friday). If your order is received over the weekend it will be dispatched the following Monday.

We do not ship on BANK HOLIDAYS this would include dates such as New Year’s Day, Good Friday, Easter Monday, Early May Bank Holiday, Christmas Day and Boxing Day.

Free Delivery Option

Free delivery is offered on all our products, this would mean the item is either shipped via:

Yodel or Hermes 48 hours service (all parcels)

Royal Mail 48h service. (0-1kg parcels)

Please only count working days as delivery days so Monday-Friday.

REMOTE POSTCODE DELIVERY

Channel Islands, Isle of Man, Highlands & Islands of Scotland, & Northern Ireland is offered for these areas, courier services typically take 48 hours but may take longer obviously due to the distance it needs to travel. Some of our product will incur extra charge for the shipment to above destination.

SATURDAY DELIVERY

Please hit ‘contact us’ for more information.

EXPRESS NEXT DAY DELIVERY

We provide Next day delivery service at an extra price (free on some products)

When an order is placed before 2:30 pm Mon-Thu, your order should be with you the following day. Orders placed on Friday before 2:30pm will be delivered on Monday.

N/A on deliveries to postcodes: AB31-56, BT (all), HS (all), IM (all), IV (all), KA27-28, KW (all), PA20-80, PH15-50, TR21-25, ZE (all).

INTERNATIONAL DELIVERY

We offer delivery to Republic of Ireland/Southern Ireland on most of our products. You will be able to choose option on the listing after filling in the address details. There is an extra charge for this service. We ship to some of the countries abroad like Germany, France or Spain depending on the nature of the product, please contact us for quotation on the delivery charge and more information.

PALLET DELIVERY

Some of our product require a pallet delivery due to the size, nature, and weight of the product. If this is required for your order you will be contacted directly via us to advise you of it. This type of delivery will increase delivery time.

ORDER TRACKING AND HISTORY

The tracking will be uploaded against your purchase(s) and can be accessed via your account by going to My eBay > Purchase History.

CANCELATION

If you wish to cancel the order for whatever reason, please let us know as soon as you can. We dispatch orders on the day of purchase so if you let us know few hours after your purchase it might be too late to cancel as your parcel could already be with the courier. In this case a return would need to be arranged.

CHANGING ADDRESS

Unfortunately, we are unable to change the address on orders. We can only send goods to the address that has been entered at the checkout. If you have missed out any of the address details, we can add this on – please let us know as soon as you can as mistakes like this could delay delivery of your parcel.

COLLECT IN PERSON

You can collect some goods in person from our warehouse, there is a £0.25 charge for this as we need to distinguish which orders are booked for collections and which are to be shipped. You will find details under Business Seller Information.

PLEASE NOTE

Please be aware however, that we cannot guarantee delivery dates as the delivery itself is performed by a third-party courier either Royal Mail, DPD, Yodel, ParcelForce or APC depending on the nature of product ordered. Whilst delivery failures can happen, due to mis-routing, damages or unforeseen weather disruptions it is very unlikely.

If in any doubt, please press ‘CONTACT US’ button at top of the page.

Returns

GENERAL

You can return goods to us within 30 days from the day item was delivered to you.

If an item is still in original condition, we accept returns and will provide a full refund.

If item is being returned due to customer’s reason the returning postage price will have to be covered by the customer.

We can send you link to our returns system via direct message. This will be via Hermes local drop off (nearest point can be found on myhermes website) cost £2.95 can be paid directly via link using credit/debit card or collection from you address cost £3.50.

Please press ‘CONTACT US’ button on top of the page and direct message us to get link to above service.

You can also open a return case via ebay and choose reason for return there, please make sure correct reason is chosen. You will either find details of address there or a prepaid Royal Mail label that you will need to print out and take goods to local Post office. Please make sure only parcels up to 2kg are sent as bigger parcels might not be accepted via Royal Mail if this is the case please DM us.

DAMAGED, WRONG OR NOT WORKING GOODS

If the item you have received is damaged, wrong or not working we will cover the return postage fee for the item, please either open a return request via ebay where you will find a pre-paid label (up to 2kg). Or contact us and we will arrange a collection or drop off service convenient for you.

If you do not have printer, we can book PARCELFORCE for you, this will be collection from your address and the driver will bring their own label with them. This service will cost £8.

BIG BULKY ITEMS

If for some reason you cannot return goods due to the size, please let us know. It is always better to ask us about returning delivery and postage price as we will have better rates on parcels and the return will cost you less money.