ALL OF OUR ITEMS ARE GENUINE / AUTHENTIC! ITS AGAINST EBAY POLICY TO SELL COUNTERFEIT GOODS, AND ITS AGAINST THE LAW.
Mystique Glow Beauty mainly sells mini, travel, sample, GWP, and promotional items including fragrances, cosmetics, skin care, beauty products and bags. These items are often labeled with terms like, or similar to: not for individual sale, gift not for sale, free sample, and promotional item. Unless described or pictured within the listing, these items don?t come sealed, or come in a box.
We only sell new, unused and untested products. Typically, the contents within a container do not fill it completely. This unfilled space in a container is intentionally left by the manufacturer to allow for expansion of the contents during temperature fluctuations, and is a government enforced safety regulation to aid in transportation safety.
Due to the many variations in monitors, browsers, phones, lighting, etc, colors may appear different on different devices. Devices are not all calibrated equally and color reproduction on the internet is not precise, so a color may appear a bit differently than how it appears online and in person. We have made our best effort to correctly identify and or describe the color.
Smoke free environment. Questions? Please contact us!
Return Policy:
Please note that we DO NOT GIVE PARTIAL REFUNDS for any reason. If there is a problem, you will be asked to return the item for a full refund.
We pay close attention to the quality of what we sell and the quality of the transaction. We strive to provide the same type of shopping experience for you that we would want for ourselves. That includes accurate listings, fast shipping, great customer service and everything in our store has been inspected by us before it goes to you (we don't do the "sight unseen" drop shipping). We run many sales and promotions throughout our store. You'll find information on promotions for qualifying items within each listing. These include discounts for purchasing more than one item and free shipping on most eligible orders. Look for items with the "best offer" feature and make me an offer we can't refuse!
Thank you for visiting our little corner of eBay. Please subscribe to our store to get notified of sales!
In the unlikely event you receive the wrong item or if what you bought is defective, please contact us as soon as possible to arrange for a refund, exchange or replacement. Returns are accepted within 14 days of purchase. There may be restocking fees and the item must be returned unused and unopened to be eligible for refund or exchange. Cosmetics must be returned unopened - not used, tested or swatched to be eligible for a refund.
We take pride in offering quick shipping & excellent customer service. Orders are shipped within 1 Business Day. Many orders are shipped the SAME Business day. Orders are shipped via USPS with confirmation delivery and a tracking number. Your package will arrive securely and neatly packaged every time using new packing materials!
Every transaction is handled professionally and efficiently. We strive to write an honest description and to provide excellent and swift communication, should you need us. We promise to treat you as we would like to be treated. Every effort is made to insure you have an awesome shopping experience. So, if we missed something, simply contact us immediately so we can make it right.
Shop with Confidence.
PayPal is the preferred payment method.
Quality products, amazing deals, and outstanding customer service, we hope every aspect of your shopping experience surpasses your expectations. We only sell new, authentic, and fresh items. We would never risk our reputation or our many loyal buyers trust by selling fake or used products. See our excellent feedback for proof of our thousands of happy customers! We are frequently adding new items to our store, so please follow us and visit often! Thank you again for shopping with us. We ❤️ our customers and look very forward to seeing you again.
Return Information
Please note our Return Policy below for product specific guidelines and restrictions:
Cosmetic, Skincare and Fashion Accessories – These products may not be returned due to health and hygienic reasons.
We will not accept returns of the following: all non-spray perfume bottle, mini, sample, or vial & all cosmetic and skin care items including lotion, shampoo gel, body cream, body gel, shaving cream etc...
A 20% restocking fee and Shipping & Handling (S&H) will be assessed on all returned merchandise shipped, except when the return is due to Company error or product defect. All returns shipped free of charge will be assessed a non-refundable handling fee of $5.95 on refunded amount.
International Shipping Rates on all orders shipped are not refundable unless due to company error.
* Shipping cost is non-refundable for unclaimed, undeliverable or returned packages unless the mistake was due to company error.
* Canceled Order: Eligible for a full refund, including S&H, if canceled prior to fulfillment.
* Refused Items: A 20% restocking fee and S&H will be assessed accordingly.
* Return to Sender: S&H will be assessed unless due to carrier's error.
