THE ITEM IS DESCRIBED TO THE BEST OF OUR ABILITY IF YOU HAVE ANY QUESTIONS PLEASE DON'T HESITATE TO EMAIL ME **LOOKING FOR A DRESSING GOWN/ROBE?..PLEASE VISIT OUR SHOP FOR MORE STYLES & DESIGNS** POSTAGE AND SHIPPING WE OFFER FIRST CLASS & SECOND CLASS DELIVERY OPTION. IF YOU BUY MULTIPLE ITEMS, I AM HAPPY TO OFFER A DISCOUNT ON COMBINED POSTAGE. PLEASE REQUEST AN INVOICE BEFORE MAKING A PAYMENT OR YOU CAN LET US KNOW BY EMAIL. WHERE A PAYMENT HAS ALREADY BEEN MADE, WE WILL REFUND THE DIFFERENCE. PLEASE ALLOW SEVERAL DAYS FOR THE REFUND TO GO THROUGH. MAXIMUM POSTAGE CHARGE ON MULTIPLE ITEMS IS £3.99 (ROYAL MAIL SECOND CLASS DELIVERY). WE PRIDE OURSELVES ON PROVIDING AN HONEST AND EXCELLENT CUSTOMER SERVICE. IF FOR SOME REASON YOU ARE NOT SATISFIED, PLEASE DO NOT HESITATE TO CONTACT US TO RESOLVE THE ISSUE.
REFUNDS AND EXCHANGES ITEMS CAN BE RETURNED/EXCHANGED WITHIN 14 DAYS PROVIDING ITEMS, PACKAGING AND TAGS (WHERE APPLICABLE) ARE IN PERFECT CONDITION AND UNUSED. REFUNDS WILL BE GIVEN ON ITEMS ONLY AND NOT POSTAGE. **PLEASE NOTE: REFUNDS/EXCAHNGES WILL NOT BE GIVEN ON ITEMS THAT SMELL OF PERFUME, SMOKE OR APPEAR TO HAVE BEEN WORN** WHEN RETURNING ITEMS, PLEASE INCLUDE YOUR DETAILS AND REASON FOR RETURN. PLEASE CONTACT US BEFORE RETURNING GOODS THANK YOU.
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