Item will be shipped within 1-2 business days after confirmed payment.

Please contact us if you do not receive the item over 20 days, we will investigate and solve the delivery problem.

Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses.

Please contact us for the return address. Your name, auction number, and reason for return should be included in the email .All items returned must contain all original packaging materials.

Please repack the item carefully.Item returned will be tested and a new replacement will be shipped to the buyer immediately when found defective.

If the item is found non-defective, the item will be sent back to the buyer at buyer's expense.

Buyer is responsible for All Return Postage and Shipping Charges.Buyer is responsible for additional shipping costs for items that are returned refused and / or undeliverable.

We do not accept any returns without an authorization number on the box or label it is being returned in.

Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.

About us:
Our working time:
Hong Kong time: Monday to Friday 9:00 am to 6:00 pm.
We do not work on holidays in Hong Kong.
if you send email to us, it will be resumed within 1 working days.

If you are not satisfied with the product or service, please contact us and don't give us negative or natural feedback,We must give you a satisfactory solution.