Domestic shipping:

• We are pleased to offer FREE shipping  service with Signature Confirmation on All Orders. 
• Insurance is included with all shipments  at no extra charge. 
• We ship within 1-3 business days after  receiving payment. Your package should arrive within 5-7 business  days. 
• All "Eldorado Gems" jewels are shipped in  a ready to wrap elegant gift box. Please note: we will only ship  to a Confirmed PayPal addresses. 
• For Special Delivery option such as expedited or overnight delivery, please contact us through eBay's "Ask a Question" feature for rates.

International shipping:
International buyers please contact us through eBay's "Ask a Question" feature for international shipping rates. All duties and custom fees for international shipments are the responsibility of the customer (buyer).

• Customer satisfaction is our #1 priority! 
• 100% satisfaction guaranteed. 
• Every item is carefully inspected before  shipment to ensure you are receiving your merchandise in perfect  condition. Please contact us immediately if there are any problems  with your order. 
• If you are not satisfied with your  purchase for any reason, you can return the item for a refund  or an exchange, no question asked. 
• We offer 14 days return policy from the  day you receive the item with no restocking fee (with the  exception of items that need to be resized.) 
• Please contact us through eBay's "Ask a Question" feature before returning the items and we will  issue you a Return Authorization Number. 
• All items must be returned in their  original condition. Items that were resized by customer or  modified in any way by customer cannot be returned. 
• Shipping and handling fees are not refundable.

We want to make your buying experience as smooth as possible. For any questions or comments please contact us through eBay's "Ask a Question" feature and our customer service representative will contact you within 24 hours. Feedback: Please do not leave anything other then positive feedback before contacting us first. We will work with you and will try to accommodate any your requests and wishes. We will resolve almost any problems or issues, and in case we will unable to, we will provide a refund. To satisfy our customers is our main goal. On other token, no matter how hard we were working with you, if we receive a complete payment, we will always leave a positive feedback to you as a buyer.

Do not hesitate to ask questions. Bring them all. We will not only gladly answer any of your questions, but it will give us a better understanding of how we should present our items in a future. Let us repeat again: Your 100% satisfaction is our #1 priority!

"Eldorado Gems" is a one of the oldest and trustworthy jewelry wholesale companies, with experience stretching three generations deep. We specialize in highest quality stones and jewelry merchandize, and we proudly stand by our products. Our customers benefit from unbeatable prices, unsurpassed quality, and reliable service. Our mission is to offer you the best possible virtual shopping experience with the astounding selection of gems, fashion jewelry, and unique designer collections. We offer a wide selection of gifts for any occasion, including rings, bracelets, necklaces, earrings, religious symbols, watches, and body jewelry that has grown in popularity over the past years. We also feature loose diamonds in a variety of cuts, colors, clarity, and size, allowing you to match the stone exactly to the right ring, necklace, etc. We take pride in our work, and your satisfaction is our top priority. In order to assure the quality of our service, we offer:

• 14 days money back guarantee no questions  ask; 
• Free Shipping;

"Eldorado Gems" takes great pride in the quality and workmanship of all our products and we pledge to deliver you the best possible merchandize at the unbeatable price.

We accept payment through PayPal or Money/Wire Transfers. We expect all payments to be made within 7 days of purchase. If for any reason you can't pay through PayPal, please contact us.
New York residents are subject to 8.875% sales tax.