1 day shipping overnight.

allow 4-9 days for prep time before we ship.

May pickup free locally at our 5acr farm. 

Guaranteed live arrival 

THERD PARTY khv tested

Disease free. 

Terms/ Services

KOI GEMS OF SARASOTA FL. 

Imported Japanese Koi  

Products/Services_-- terms and conditions

Packaging Information.

We only ship Monday - Thursday 

• Koi are placed in large size, doubled, heavy-duty bags filled with water and pure oxygen.

• Styrofoam insulation, along with ice pack will be used when needed.

• All Koi are shipped in heavy duty cardboard boxes used for shipping live koi.

Terms and conditions

NO RETURNS OR REFUNDS ON KOI, SORRY. We only guarantee live arrival when the Koi box is fully intact. If the box is fully intact and the Koi died upon delivery You must notify us within 3 hours by email, phone  in the unfortunate event that the Koi died during arrival of shipping. You must take a digital picture of the Koi and email it to us as soon as possible after you have contacted us.

IMPORTANT – We cannot accept responsibility for delays or damages by the carrier during the shipping of your new Koi. Inspect your packages upon delivery before signing for it. Make a note on the delivery receipt or notify the driver if shipped UPS. Contact the carrier to file a damage claim as we cannot assist you on a settlement claim with the carrier. Again if you see damage to your box of Koi upon arrival open it immediately.

• We guarantee you will receive the exact Koi you purchased.