T&C’s

🌸 Please be aware that colours may vary from the pictures in advert.

🌸Please note all orders are handmade to order so please bear these in mind when ordering and please order in plenty of time of when you may need them for. 

🌸Please make sure all details that are needed for your order are left in the personalised box before ordering. This saves me time having to chase orders and waiting for a reply.

🌸It is your responsibility to make sure all words are spelt correctly when ordering, I will only print what is wrote on your order. 

🌸Once I have received your order it can take me up to 7 working days to design and make your order, this is because there is only myself to design, make and package your orders so please bear with me. 

🌸After your order is made I then dispatched your order by Royal Mail tracked 48 postage (standard free delivery) their process time is then 3-5 working days from collecting from myself.  

🌸If you have purchased express delivery this does NOT change my dispatch time. I will dispatch in the same amount of working days but with tracked 24 Royal Mail their process time for this is 1-2 working days from collecting it from myself. 

🌸Royal Mail collect from myself the next 1-2 working days. Once they have them there is nothing I can do for the delivery process it is all down to them.

🌸We do NOT accept cancellation or returns due to all orders being made to order unless the item is faulty or broken. This must be reported to us within a week of delivery. 

🌸 If a refund is requested then we have the rights to ask for the item to be returned to us. 

🌸 We ship to the U.K & Ireland currently 🇬🇧🇮🇪