THIS IS A CUSTOMIZED CRYSTAL PHOTO. WE CARVE YOUR PHOTO IN 3D FORMAT INSIDE THE CRYSTAL. WE NEED 3-6 WORKING DAYS TO MAKE THE CRYSTAL AFTER RECEIVING YOUR PHOTO.
SEND US IMAGE AND TEXT YOU WANT TO ENGRAVE IN THE CRYSTAL AFTER YOUR PAYMENT. ANY QUESTIONS CONTACT US VIA EBAY MESSAGE BEFORE YOUR ORDER.
Are you looking for a unique and sophisticated way to display beloved family photos? Transform your precious pictures into a breathtaking customized/personalized 3D crystal photo. This elegant crystal showpiece flawlessly blends in with any decor, making it a perfect housewarming gift or birthday present. Each 3D crystal is completely personalized with your own laser-etched picture and customized engraving, so you can create a one-of-a-kind piece that enhances the individual beauty of your favorite photos!
Keep Precious Memories Alive – Ensure that your favorite photos stand the test of time by having them laser-etched and engraved inside of a stunning crystal keepsake.
Advanced Technology Laser Engraving – The exclusive 3D photo is made with state-of-the-art crystals by a highly skilled and trained designer that handles your moment with care, from start to finish.
Personalize/Customize Your Favorite Image – Your image will be converted into 3D, properly sized and positioned, and engraved to create your crystal masterpiece.
LED Light Base – The LED base adds light and brightness to the crystal and your photo to give it a modern, classy, and elegant look that you will always treasure.
Perfect Gift For Family And Friends – This customized/personalized 3D crystal photo is an ideal gift to give to a family member, friend, or significant other. Fit for every occasion such as anniversaries, Valentine’s Day, Christmas, Mother’s Day, weddings, and more.
Size of crystal:
X-Small 1.5" X 2.4" X 1.5" Ideal for images of up to 1 figure/subject
Small 2" X 3.2" X 2" Ideal for images of up to 2 figure/subject
Medium 2.6" X 3.5" X 2.6" Ideal for images of up to 3 figure/subject
Large 3.1" X 4.7" X 2.4" Ideal for images of up to 4 figure/subject
X-Large 3.9" X 5.1" X 2.4" Ideal for images of up to 5 figure/subject
IMPORTANT: If the figures in the photo exceed the figure limit of crystal size, the crystal will be done in 2D format. Please pick the crystal size which meets your photo.
Package included:
1 piece Customized 3D crystal photo
1 piece Light Base (Optional with extra charge)
Shipping
Our warehouse is in Shenzhen, China, and all crystals will be shipped from China.
Because the crystals are customized, we need some time to design and produce your crystal. Normally, all crystals will be dispatched within 3-6 working days of payment verification.
Standard Shipping
Normally, the package will be dispatched within 3-6 working days of payment verification, and buyers in these countries (United States / Canada / United Kingdom / Australia / Germany / France / Spain) will receive the parcel within 10-15 working days of the package shipping. It takes longer time to other countries.
Return
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Cancel
Sometimes, you don’t want the crystal anymore after making the payment, so please let us know ASAP after you make this decision. We will then check your order status.
If our engineer has not begun to design your 3D photo, we will fully refund your money. If your photo design is already finished, a 20% design fee won’t be refunded. If your crystal has been shipped, we cannot cancel the order.
Refunds
We are not able to refund the 20% design fee built into the cost of your crystal. Once your return has been received and examined, you’ll receive an email notification. Within a few days, your refund will be issued via your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
