●Shipping & Handling
· Items will be sent out in Mentioned Handling Time hours after your payment confirmed.
(Except weekends and public holidays)
· We are trying our best to provide the most economic and reliable shipping service, but sometimes, international delivery is highly depended on the local customs and post service.
· If you do not receive your parcel in 45-day time, please contact us for further assistance.
Shipping Dispatch and deliver time
Order Handing Time 1-3 Working Day
USA and UK Delivery 7-11 Working Day and 7-16 Working Days Worldwide.
● Return and Refund Policy:
We stand behind the quality of our products and offer a 30-day return and refund policy. If for any reason you are not satisfied with your purchase, please contact us and we will be happy to assist you.
Please note that the item must be in its original condition and packaging to be eligible for a return or refund.
● Certifications:
We provide IGI certification, the chargeable service; message us for more details.
● Care Instructions:
To ensure the longevity of your Jewelry, avoid exposing it to water, perfumes, lotions, and other chemicals. Clean it regularly with a soft cloth to maintain its shine and sparkle.
● Customer Service and Support
We provide 24*7 Customer Support – Email, What’s App, Message or Call
We reply within 6 hours, except in case of traveling or emergency.
●Contact Us
100% quality warranty, buy with confidence!
· If you are not satisfied with the received item. Please return it within 30 Days for a replacement or refund.
· We reply most emails less than 24 hours on working days.
●Feedback
We value your opinion and look forward to receiving positive feedback from you. If you are dissatisfied for any reason, do contact us so that we can make an effort at remedying the situation as 100% Buyer Satisfaction is our goal.
● International Buyers
Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Thank You