Please check all photos and read the item description below carefully. Feel free to contact us with any questions before making a purchase, we’re here to help!
Item description:
This item is: A customer return - fully checked, clean and ready to use
About our customer returned items: We buy most of our stock blind in pallets of high street customer returns on their way to be scrapped. We get lots of the same item and have no idea why they were each originally returned. Each one is stripped down to its parts and inspected by our specialist and an entirely new item is then made up of salvaged good parts free of any of the faults it arrived with. Occasionally a repair will be carried out, however if this is the case that repair will be listed in the item description.
Item condition: Very good
This item includes: (x1 Flysheet, x1 Bedroom, x1 Full set of poles, x1 set of basic pegs, x1 Original bag)
From the manufacturer:
The Stargrove 600XL is the perfect tent for spending quality time with family and friends. The pre-attached awning is perfect for socialising, and the huge Diamond Clear windows allow for breathtaking vistas. The 6-person Stargrove features a flat front living area providing more useable space whilst internal mesh panels ensure a constant flow of air through the tent, ensuring maximum comfort.
Weight: 22.5kg
Pack size: L80.0 x H38.0 x W38.0cm
6 person tent
25 mins pitch time
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Postage and payment:
All items wrapped securely and shipped via DHL on a next day service.
We aim to dispatch your order within 2 working days of payment and you should receive your order the next working day. Any orders placed on a Friday may not be dispatched until the following Tuesday. If you are not home, DHL will leave your parcel with a neighbour.
Unfortunately, we cannot post outside of MAINLAND UK
We only accept payment through eBay, please click 'buy it now' to complete your purchase.
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Why buy from us?
We have been in business since 2013 selling new, used, refurbished and salvaged camping equipment. With over 10 years of experience, excellent customer feedback and a genuine love for what we do, you can trust us to put the effort in and make sure you have the best experience possible.
We are an independent, eco-friendly company with big emphasis on making camping more sustainable and reducing our carbon footprint.
None of our stock is bought new from manufacturers; We work closely with various festivals each year to clean up their campsites and salvage equipment, giving a new life to thousands of perfectly good items that would have otherwise gone straight to landfill, as well as working with trusted retailers, buying job lots of customer returns on their way to be scrapped, doing our part to offset carbon emissions.
Once we receive our stock, each item is checked over thoroughly by hand and repaired and refurbished with care and expertise when needed. It is then priced at a vastly discounted price from retail value. This ensures that you not only get quality-controlled camping equipment, but you get great deals on genuine brands too!
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Returns and Complaints:
We do ask that upon receiving your order you set it up and check it over to ensure you are happy with your purchase within the 30 day return window. Unfortunately, after this time, we cannot accept returns.
Due to our products being second hand, they cannot be protected by any further warranty.
Unless it is a proven error on our part, all returns are to be posted at the buyer's expense. The contents of this item are listed above, we cannot adhere to demands for any equipment not listed in the description.
While we endeavor to be as thorough as possible when checking our items, though it is rare, mistakes can and do happen. If you notice anything wrong with your purchase, please contact us ASAP before making a complaint and we'll do our very best to take care of it.
In most cases, everything we sell is in excellent condition, however the one thing we cannot test for is leaks. As is the nature of buying second hand, please be aware that this is a possibility. If your item does leak, again, please contact us for the best advice going forward.
That being said, we always do our very best to be transparent with what we advertise, we take photos and check every item thoroughly before listing it, and make it very clear just what we are selling. Don't expect perfection, remember that you are buying second hand at affordable prices from an independent retailer and adjust your expectations accordingly. We do not tolerate fraudulent claims and will fight back against them.
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Positive feedback is essential for our business and greatly appreciated, we'd love to hear from you!