We offer a Fast & Free delivery service, delivering your items directly to you using one of our national couriers. Any order placed before 12pm will be delivered the next working day unless stated. Any orders placed after 12pm will be dispatched the following working day.

Our delivery drivers are unable to take any items directly into the property and will only deliver to the front door, therefore we do recommend ensuring there are two people present to assist at the time of delivery on orders over 25kgs.

Large items only -Once your order has been placed we will be in contact to arrange a convenient delivery date. Please ensure the contact details provided to eBay are correct and up to date. We also need to speak directly with the purchaser or recipient, before completing delivery of any large items.

If you require both a delivery & Installation service, please let us know before placing the order and we will happily assist further. The easiest way to do this is via the eBay messaging service or contact us on the number at the bottom of the screen in the advert

Please note deliveries do not take place at weekends or on public bank holidays

Customers have a 30 days from delivery date in which orders can be returned. Upon receipt of the goods, should you wish to return/exchange any item, you will be personally responsible for any return/delivery including any costs incurred. Please ensure all items returned are in perfect original condition, as we are unable to offer refunds on any used or damaged items.

Most of our items offer VAT relief, including Riser Recliners, Adjustable Beds, Mobility Scooters, Wheelchairs, and many other daily living aids.

Such items can be purchased with the exemption of VAT if met by the criteria.

We advertise our prices exclusive of VAT, where applicable. Should you purchase one of these items, you will need to complete our exemption form which will be sent to you via the eBay messaging system after purchase.

There are some items that are not applicable for zero-rated VAT. Where this is the case, the listing will clearly show that VAT is included within the shown price.

You could well be eligible for VAT relief if you are purchasing an item that is used to help, assist or aid any long term medical condition such as Arthritis, Osteoporosis, Diabetes, Parkinson?s, C.O.P.D, or any other long term, chronic illness

Mobility Solutions Direct Ltd specialises in selling a wide range of mobility aids. Our team is on hand to give you honest, friendly advice and help you find the right product for your situation.

We offer unparalleled after-sales support. We value our customers and take pride in our service. Our goal is to ensure that all of our customers receive the service they deserve.

Mobility Solutions Direct Ltd is Registered in England, Company Number: 11887785

Registered Address: Mobility Solutions Direct Ltd, 20 Spinney Close, Roundswell, Barnstaple, Devon, EX31 3RT

Phone: 0800 6890 388

 Email:  info@mobilitysolutionsdirect.com