Please check all photos and read the item description below carefully. Feel free to contact us with any questions before making a purchase, we’re here to help!
Item description:
We are offering these as unprocessed customer returns. This item has not been opened, checked over or repaired by us, and we cannot give any insight at all as to the exact condition of each one. The price has been set to reflect this.
There is, in most cases, very little that can go wrong with these, but common faults can include: visible use, missing pegs, damage to the bag, and/or very minor damage to the footprint itself, such as a small hole or missing/damaged eyelets. They are, however, usually fully functional and fit for purpose.
99 times out of 100, customers receive something with very minimal damage that they are entirely happy with, and we've had many positive reviews in the decade we've been selling these. Unfortunately, there are rare occasions in which the fault may be more severe than we were anticipating. If this is the case and you are unhappy with your purchase, while we can't refund or replace the item, drop us a message and we can offer you a 50% discount if you would like to purchase another.
We reiterate, these items have not and will not be opened and inspected by us and we cannot tell you anything about them. The cost of inspecting, photographing and repairing each individual item would mean that we have to raise the price enough that it makes it unaffordable.
We cannot accept returns or issue refunds for this item.
From the manufacturer:
Save time and effort when pitching your Hi Gear Horizon 700 Tent and get extra protection from moisture and bugs on the ground.
Sized to match the Hi Gear Horizon 700, this footprint makes a great groundsheet protector from mud, wet grass and the usual wear and tear, whilst adding an extra layer of insulation between your feet and the cold ground.
It simplifies pitching too, as it gets laid out and pegged down first, giving you a handy guide when setting up your tent.
o Dimensions: 740 (L) x 470 (W) cm
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Postage and payment:
All items wrapped securely and shipped via DHL on a next day service.
We aim to dispatch your order within 2 working days of payment and you should receive your order the next working day. Any orders placed on a Friday may not be dispatched until the following Tuesday. If you are not home, DHL will leave your parcel with a neighbour.
Unfortunately, we cannot post outside of MAINLAND UK
We only accept payment through eBay, please click 'buy it now' to complete your purchase.
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Why buy from us?
We have been in business since 2013 selling new, used, refurbished and salvaged camping equipment. With over 10 years of experience, excellent customer feedback and a genuine love for what we do, you can trust us to put the effort in and make sure you have the best experience possible.
We are an independent, eco-friendly company with big emphasis on making camping more sustainable and reducing our carbon footprint.
None of our stock is bought new from manufacturers; We work closely with various festivals each year to clean up their campsites and salvage equipment, giving a new life to thousands of perfectly good items that would have otherwise gone straight to landfill, as well as working with trusted retailers, buying job lots of customer returns on their way to be scrapped, doing our part to offset carbon emissions.
Once we receive our stock, each item is checked over thoroughly by hand and repaired and refurbished with care and expertise when needed. It is then priced at a vastly discounted price from retail value. This ensures that you not only get quality-controlled camping equipment, but you get great deals on genuine brands too!
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Returns and Complaints:
Unfortunately, we cannot accept returns for this item.
Due to our products being second hand, they cannot be protected by any further warranty.
Unless it is a proven error on our part, all returns are to be posted at the buyer's expense. The contents of this item are listed above, we cannot adhere to demands for any equipment not listed in the description.
While we endeavor to be as thorough as possible when checking our items, though it is rare, mistakes can and do happen. If you notice anything wrong with your purchase, please contact us ASAP before making a complaint and we'll do our very best to take care of it.
In most cases, everything we sell is in excellent condition, however the one thing we cannot test for is leaks. As is the nature of buying second hand, please be aware that this is a possibility. If your item does leak, again, please contact us for the best advice going forward.
That being said, we always do our very best to be transparent with what we advertise, we take photos and check every item thoroughly before listing it, and make it very clear just what we are selling. Don't expect perfection, remember that you are buying second hand at affordable prices from an independent retailer and adjust your expectations accordingly. We do not tolerate fraudulent claims and will fight back against them.
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Positive feedback is essential for our business and greatly appreciated, we'd love to hear from you!