Please Note 98% of our Keys get to The Buyer but Sometimes it Can Be Delayed for up to 28 working days & buyers often ask for tracking information So if a key gets lost we are not responsible for the key as we use standard delivery & therefore, we will NOT refund you. IF you want tracked delivery then please buy it for £8 or choose standard delivery which will cost you £2 and before you buy, please make sure your address is correct. If it is not correct then we aren’t responsible. If you need any extra parts e.g., Plunger then you must ask. If you choose tracked delivery then you are covered for any loss which can only be claimed after 28 working buisness days.