Buyer common problems consulting and reply
- Q:If there were no electricity. How long does it need to charge?
- A:Lighter never to the end of the charging, need only three hours.
- Q:How to charge?
- A:As long as you can insert the USB. You can charge.
- Q:When is the best time to charge?
- A:Lithium-ion batteries have no memory, in use can recharge. There is no need to wait until no electricity to charge, power cuts can also be used.
- Q:If power saturation. How long can use?
- A:Usually, can ignite 100 cigarettes.
- Q:Because this lighter is to use battery power, voltage is very low. The heating wire fever will slow?
- A:Due to internal circuit's unique design and selection of electric heating wire material, start switch after the smoke near the heating wire at the same time. At the same time of smoke close to the heating wire, heat enough to ignite the smoke from the heating wire.
- Q:What's need to pay attention to the problems in use?
- A:Please do not put the lighter in water or other liquid, because can lead to short circuit. Due to cigarette smoke need to contact heating wire, so do not force oppression heating wire. If you have tobacco into the heating wire, please clean up in time! This is helpful to extend the service life of a cigarette lighter. Disappear when electricity, heating wire fever will slow down. In a timely manner, please recharge!
!!! Please contact us if you require a larger quantity we will reply in 24 hours. !!!
Shipping
1.We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.
2.Usually product Reaches after about 12-45 business days depending on destination. If you have not received your shipment within 45 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Refund or resend product will be offered if item still not received.
3.We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We ask you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!
THANK YOU :)