NTB Outdoors are an elite UK provider of watersports equipment based in the South of England. Specialising in an ever growing range of Kayaks, Canoes & Paddleboards, NTB have established themselves with a phenomenal reputation in the watersports industry since establishing in 2018.

• Once payment is made we can only ship to the address shown on the checkout page without any changes or modification to that address. Please make sure your eBay address is correct before you pay.
• It will takes about 7-14 business days for delivery. We will arrange shipping for you within 1-3 business days after payment cleared except the holidays.
• If your shipment delays, we hope you can be patient, and at the same time contact us, we will try our best to help you.

• We offer 14 days return.
• We are not responsible for any purchase after this 14-day period.
• You must contact us as soon as you have decided to cancel. If your order has not been despatched it will be cancelled and you will be issued with a full refund.
• However, if your order has been despatched you will be liable for return postage costs. Please note that we cannot give refunds after the 14 day limit has expired.
• A full refund will be issued as soon as the goods are received back.
• We do our best to process as quickly as possible.
• If you have any questions please contact us through "Contact seller" link.
• We will respond within 1 business day or less.

• If you have any questions, please do not hesitate to contact us through eBay’s messaging system. It’s the fastest way to get a reply most questions are answered within an hour.