Welcome to our online electronics store – your go-to destination for friendly tech, tailored with you in mind! 

Whether you're a tech guru seeking the next big thing or someone looking for everyday tech essentials, our store is designed to cater to your needs.

But it's not just about the products – it's about you. Our friendly and responsive customer support team is here to assist you at every turn. Have a question? Need advice? We're just a message away.

We accept payment by PayPal and Credit / Debit cards entered on eBay only. You must be registered with PayPal or eBay to buy from us.

Shipping Policy

1. Fast and Reliable Shipping: We understand that receiving your order promptly is important to you. That's why we strive to process and ship all orders the same business day we receive them.

2. Free Shipping on Orders: We all like a freebie, so please enjoy free standard shipping on most orders and very affordable rates on the large, heavy items.

3. Real-Time Tracking: Keep an eye on your order from the moment it's processed until it reaches your doorstep. We provide real-time tracking information, so you can easily monitor the status of your shipment.

4. Hassle-Free Returns: We want you to be completely satisfied with your purchase. If you're not happy with an item, you can return it within 30 days of receiving your order. Visit our Returns and Exchanges page for more details.

5. Packaging with Care: Your items are important to us, and we take great care in packaging them securely to ensure they arrive in perfect condition.

6. Exceptional Customer Support: Our dedicated customer support team is here to assist you with any questions or concerns you may have about your order. Feel free to reach out to us through our contact page.

7. Shipping Partners: We work with trusted shipping partners to ensure the safe and efficient delivery of your orders. Our partnerships enable us to provide reliable shipping services to our customers.

8. Delays and Updates: In the rare event of unexpected shipping delays, we will promptly notify you and provide updates on the status of your order. We appreciate your understanding and patience in such circumstances.

9. Contact Information: If you have any questions about our shipping policy or need assistance with your order, please feel free to reach out to us through the eBay contact seller link and we will respond right away.

At StarGate Tech Hub, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we've got you covered with our hassle-free returns policy.

Easy Returns Process: We understand that circumstances may change, and you may need to return an item. Our returns process is designed to be simple and convenient for you.

1.      Contact Us:

Initiate the return process through your eBay order.

2.      Provide Details:

Please provide, the reason for the return, and any relevant details about the item you wish to return, and we will accept it right away. This will expedite the process and ensure a smooth return experience for you.

3.      Return Authorization:

Your return request is instantly approved and you will get a return authorization and any necessary instructions for returning the item.

4.      Packaging:

Just please ensure that the item is securely packed in its original packaging, including all accessories and documentation.

5.      Shipping:

Ship the item back to us using a reliable and trackable shipping service. The cost of return shipping will be the responsibility of the customer unless the return is due to an error on our part.

6.      Inspection and Refund:

Upon receiving the returned item, our team will process your refund using the original payment method.

Return Criteria:

Items must be in new, unused condition with all original packaging and tags.

Customized or personalized items may not be eligible for return unless there is a manufacturing defect or error on our part.

Returns must be initiated within 30 days of receiving the order or 60 days if specifically mentioned in the listing.

Exchanges: Unfortunately, we currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work swiftly to resolve the issue and provide you with a replacement or refund as needed.

Our goal is to make the returns process as seamless as possible, ensuring that you have confidence in every purchase from [Your Company Name]. Thank you for choosing us—we appreciate your trust in our products and services.

Sincerely,

StarGate Tech Hub Customer Service Team

At StarGate Tech Hub, we are committed to providing our customers with the best possible on-line shopping experience.

This includes a commitment to excellent customer service, even after your order has been delivered.

Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.

Our customer service department will respond to eBay messages within 24 hours Monday - Friday, 8 am - 6 pm UK Time.