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PayPal
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| An easy payment method and very safe and secure. Please use the eBay checkout facility. |
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Sometimes a bank transfer will be the only option and we are prepared to organise this payment method. Please contact our office on for details. |
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Credit / Debit Cards |
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Please contact our office to place a telephone order with a credit or debit card. |
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| Please provide a note linking the payment to your order to avoid delays in processing your purchase. |
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Cheques
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| We accept cheques, sent to our business address. Please provide a note linking the payment to your purchase to avoid delays in processing your purchase. |
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Standard Returns
We are happy to accept returns if items are returned within 7 days of being received and providing they have not been used or opened and are in original condition. An email MUST be sent before returning your item and a note must be enclosed with the returned item stating the reason for the return and quoting your eBay ID and the item number. Postage for returned items will not be refunded.
Faulty Items
All products are individually inspected before being dispatched to ensure items are sent out in perfect condition.
We have helper pages on our shopfront for conversion kits and distributors to assist with installation so we encourage you to work through these before contacting us as 80% of issues are resolved when doing so.
In the unlikely event that your item is faulty please contact us within 28 days of receipt via email or telephone.
Please do this before returning any item in order to organise return of the product (preferably in its original condition).
Upon inspection, we will be happy to replace items where possible or refund you in full if the item is found to be faulty. |
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Please read our terms of sale prior to bidding. This is important and ensures you are happy with our terms. We want your shopping experience to be a happy one and wish to avoid any complications later on.
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Bidding
Please only bid on an item if you are intending to pay. This may sound obvious, but unfortunately this does happen occasionally. We reserve the right to cancel a bid in these extreme circumstances.
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Payment
Payment must be received within 3 days of the auction ending. Failure to do this will usually result in the item being re-listed and a non-paying bidder alert being raised. We are reasonable, so please communicate with us whenever necessary, before the 3 days after the auction ending has lapsed. |
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Packaging
Items are posted in securely wrapped packaging. |
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Postage
We try to make sure the postage costs are fair, and cover the expenses necessary to get your product to you. Please only bid on an item if you are happy with the quoted postage. Our preferred delivery method for most items is Royal Mail signed for delivery, as items can be tracked if lost or delayed. This protects us, the seller, and the customer. For smaller items we use Royal Mail first class post. |
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Feedback
We will only leave feedback for you once you have left it for us. |
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Standard Returns
We are happy to accept returns, if they are returned within 7 days of being received, and providing the item has not been used or opened and is in the original condition. An email MUST be sent before returning your item. A note must be enclosed with the returned item, stating the reason for the return and your eBay ID. Postage for returned items will not be refunded.
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