Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
【5 Cleaning Modes & Designed for Sensitive Teeth】 - The SOGUE water flosser comes with 5 different pressure settings (Soft, Gentle, Normal, Strong, Pulse), offering a variety of options to personalize the pressure to your individual mouth. The dental flosser is specially designed for sensitive teeth, making it suitable for even kids to use. 【DEEP CLEANING TEETH & IMPROVE GUM HEALTH】- Improve your dental hygiene with the SOGUE Oral Irrigator! With 1100-1800 high pulses per minute, a 300ml water tank, and 360-degree rotating tip, it efficiently removes 99.99% of plaque and debris deep between teeth and below the gumline. It's perfect for those with braces, crowns, bridges, and gingivitis. 【360° Gravity Ball Design & IPX7 Waterproof】 - The innovative water tube with Gravity Ball keeps flossing teeth in any angle, making it easier than traditional flossing and accessing hard-to-reach areas with greater ease, preventing cavities. The dual IPX7 waterproof design makes it safe to use in the shower. 【4-HOUR CHARGE LAST 35 DAYS & Smart Functions】 - The SOGUE water pick features a built-in 2500 mAh lithium battery, providing up to 35 days of use after a 4-HOUR RAPID CHARGE. It also includes a built-in 2 Minutes Timer, Memory function, and waterproof bag, making it perfect for home and travel. 【SOGUE's Unbeatable Support for a Healthy Smile】 - At SOGUE, we are committed to your oral health. That's why we offer 12 months of after-sale service and 24/7 responsive customer support to ensure you have all the assistance you need to keep your smile healthy. With its impressive features, our water dental flosser makes a fantastic gift for friends, family, and loved ones, no matter the occasion.
Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
【5 Cleaning Modes & Designed for Sensitive Teeth】 - The SOGUE water flosser comes with 5 different pressure settings (Soft, Gentle, Normal, Strong, Pulse), offering a variety of options to personalize the pressure to your individual mouth. The dental flosser is specially designed for sensitive teeth, making it suitable for even kids to use. 【DEEP CLEANING TEETH & IMPROVE GUM HEALTH】- Improve your dental hygiene with the SOGUE Oral Irrigator! With 1100-1800 high pulses per minute, a 300ml water tank, and 360-degree rotating tip, it efficiently removes 99.99% of plaque and debris deep between teeth and below the gumline. It's perfect for those with braces, crowns, bridges, and gingivitis. 【360° Gravity Ball Design & IPX7 Waterproof】 - The innovative water tube with Gravity Ball keeps flossing teeth in any angle, making it easier than traditional flossing and accessing hard-to-reach areas with greater ease, preventing cavities. The dual IPX7 waterproof design makes it safe to use in the shower. 【4-HOUR CHARGE LAST 35 DAYS & Smart Functions】 - The SOGUE water pick features a built-in 2500 mAh lithium battery, providing up to 35 days of use after a 4-HOUR RAPID CHARGE. It also includes a built-in 2 Minutes Timer, Memory function, and waterproof bag, making it perfect for home and travel. 【SOGUE's Unbeatable Support for a Healthy Smile】 - At SOGUE, we are committed to your oral health. That's why we offer 12 months of after-sale service and 24/7 responsive customer support to ensure you have all the assistance you need to keep your smile healthy. With its impressive features, our water dental flosser makes a fantastic gift for friends, family, and loved ones, no matter the occasion.