WE ALWAYS TRY OUR BEST TO PROVIDE THE BEST SERVICE WE CAN FOR OUR BUYERS.

If you have a problem or question regarding your transaction please contact us before leaving any type of feedback. We will work with you to resolve any problem you may have.
We do not have enough help to respond to every email, please bear with us.

• IMPORTANT: We only ship to the address provided by eBay. We do not alter or edit addresses.

• Our standard shipping service is free.  Your order will be processed within 1 business day after your payment received.

• Delivery time may vary depending on carrier and the service, please refer to the tracking number provided in your purchased history.

• First Class Mail, transit time varies from 2-5 business days and sometimes more. You will not see the tracking progress unless the item is close to the destination or delivered.
  Please be patient with that.

• Upgrade shipping is always available. We will send you the quote.

• We only ship within the continental USA, we do not ship to Alaska, Hawaii, Puerto Rico, PO BOX (for some items) and APO addresses or any other USA territory.

• We only ship to the confirmed Paypal address and approved by eBay. If you want to ship the item to different address than your Paypal address, please ad the shipping address 
  

  to your authorized address. We can only ship to an authorized Paypal address. We do not accept email to change shipping address.

• We reserve the right to cancel any order for any reason at any time.

• We are not responsible for not deliverable addresses. If the package is late please talk to family members and the mailman before contacting us. We can only email USPS
  to locate the package and that will take time.

• Please contact us for before returning any item.

• We offer a 30 day return policy from checkout winning date.

• Items defective upon receipt must be packaged in their retail packaging as if new and returned with a detailed description of the problem.

• To qualify for a refund, the product must be UNOPENED and UNUSED returned within 30 days of delivery.

• Return shipping fees are not refundable.

• Delivery cost will be charged for any exchanging items.

• Unfortunately we do not accept returns of such item: Health, Medical, Food, Oral, Beauty and OPENED Item.

• We reserve the right to decline any returns if the above guidelines are not followed.

• If the package arrives and it shows visible damage as the carrier delivers to you, please refuse the delivery so it will be returned to us and please contact us immediately. 

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