1.Shipping & Handling Items will be sent out within the handing time after the payment cleared.
2.Orders will be shipped via airmail, air parcel or other services depending on situations.
Delivery time lasts approx:
A) US(epacket):about 7--15 business days
B) UK/Australia/Canada/France/Germany (China post airmail): 8-15 business days
C) Other countries: 20--45 business days
But because of uncontrollable matter, it may be several days delayed on the way ( for example: custom clearance, during the holidays or the bad weather)
If you not receive the package in time, please feel free to contact us, and we will offer help to resolve it.
D) We also can post the item to you by DHL and EMS( The shipping time is about 4-6 business days, but you should pay the additional shipping fee).
3.All items are checked and packed in good condition before dispatch.
Feedback
1. If you are satisfied with the items and our service, please take a minute to leave us a positive feedback, we will gladly do the same for you.
2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, even open a case, we will provide you the best service.
3. We’re always with you, sincerely thanks not to leave neutral/negative feedback or open a case before receiving our replies, thanks to consider our working time so maybe we couldn’t reply to you in a timely manner.
For any problems caused by our side, we will reship or refund 100% payment including shipping cost after we being notified within 48 hours. We don't accept to return 100% payment as size problems (so pls. confirm your size before u order it)
If you want to return, you will undertake the returned shipping cost.
1. You can contact us by leaving us an message on Ebay or email us
2. Our Working schedule:
UNITED STATES: PM7:00~AM3:00
FRANCE: AM2:00~AM10:00
UK: AM1:00~AM9:00
SPAIN: AM2:00~AM10:00
GERMANY: AM2:00~AM10:00
AU: AM12:00~PM8:00
Brazil: PM10:00~AM7:00
3. We could reply to Emails within 24 hours every working days(within 36 hours on weekend)