Knee Support Brace Cold Hot Wrap Knee Support Sports Injury Size S/M
ANATOMICAL DESIGN: Both the gel pack and compression straps conform to your knee for a more comfortable and secure fit with 3-point compression.FITTING: The longer strap fits around the thigh, the smaller strap fits around the calf, while the middle strap that fits behind the knee is thinner to reduce discomfort when bending or moving your knee. If the wrap slides down the leg then re-adjust the straps.MOISTURE LOCK POUCH: TPU-lined pouch works seamlessly with the proprietary gel pack. It prevents condensation & moisture from leaking through, keeping you dry & comfortable during use.INSTRUCTIONS: For cold therapy, chill gel pack for 2 hours in freezer or refrigerator. For heat therapy, heat gel pack in the microwave for 10 seconds on each side for a maximum of 40 seconds total heating time per use. Do not heat more than 4 times in a 60-minute period.CARE: Washable & Reusable. Do not machine wash or dry the gel pack. Gel packs should only be hand washed and air dried and must be completely dry before use. Materials: lycra, nylon, TPU (thermoplastic urethane); hook & loop closure. Store in a cool, dry place.
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General
Contacting Us
Our customer service team operate Monday-Friday, 8am until 6pm. We aim to respond to all queries within 24 hours.
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Best Offers
We are willing to accept sensible ?best offers?, and we may counteroffer. However we price our products competitively and include the cost of postage for every single order.
Item Condition
The stock we receive is a mix of perfect/brand new, new customer returns, inventory with minor defects, missing parts, or damaged outer packaging. We rigorously inspect make every effort to be clear on condition and quality of the item, drawing attention to any defects with our descriptions & images.
Where possible the description has been taken from the original sale supplier.
Returns & Refunds
Free Returns
We pride ourselves on customer satisfaction, if you are not 100% happy with your purchase, we will accept free returns up to 30 days after purchase. Please contact us for help or open a return via the eBay returns centre if you would like to return your item.
Refunds
In the rare event that an item is damaged in transit the process couldn't be simpler. If possible, send us a photo of the item in the received condition and we will contact you to resolve the issue. Alternatively, please return the item using our freepost service and we will credit your eBay account within 2-3 working day of receiving the returned item.
Once an item is received at our office, a refund will be processed via eBay within 2 working days.
Delivery
Dispatch Time
We aim to dispatch within one working day upon receipt of payment.
Shipping
Our items are sent using DPD Local Next Day Delivery service or Royal Mail 2nd class.
Any orders to Scottish Highlands & Islands, Isle of Wight and some parts of Northern Ireland are not covered by this service and will be sent using a 3-5 working day courier.
International Shipping
We are pleased to be able to accept international orders through eBay's Global Shipping Program. Please be aware delivery will take longer with additional cost. Feel free to contact us with any questions on this.
About Us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life.The over-60s is the fastest-growing group in society and there are more of us than ever before.Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people.We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations.