Delivery coverage: UK only
All items will be packed with cardboard boxes so items can be delivered safely.
We are using Royal Mail Tracked 24 or 48 depending on product value.
Tracking number will be updated on ebay.
Many building process photos will be daily uploaded through ebay messages.
You can enjoy how your PC is being built.
We offer a 12-month warranty for PC parts.
Software trouble or self-hardware upgrade is not supported.
For faulty item, we will replace it with brand new one, if you have the faulty within 30 days.
After 30 days, the item will be fixed or repaired taking little bit longer.
We are sure that you will love our our products.
We are accepting returns within 30 days.
Unwanted item must be returned the original condition.
If you returned the item but no faulty found, the item will be returned to you and you will pay the return postage.
VIXIA provides stress-free custom watercooled gaming PCs so there is no specific maintenance but only general PC maintenance such as regular dust removing, keeping room temperature under 20 degrees, and good ventilation.
Your feedback is very important for us to improve our products and services.
Although we look forward to your positive feedback, please kindly contact us before you leave negative feedback, if you have any issue or you are not happy with our products
We are always doing our best to support our clients.
You can contact us only by ebay message and will receive our reply within 24 hours.
Please feel free to contact us, if you have any questions.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.