Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
🌞【Solar Powered & 100% Wireless】LongPlus WiFi wireless security camera is equipped with 5W solar panels, use solar panels to charge without disassembling the camera to charge. NO power cord or network cable. In special weather, it can work 1 to 6 months power when full of charge, no need to worry about power supply. 🏃【PIR Motion Detection & Alert】LongPlus outdoor security cameras wireless with advanced AI technology. When the WIFI wireless security camera PIR sensor monitors motion, it can distinguish people/pets/vehicles through the AI algorithm of APP, and send notifications to your smartphone iOS or Android, and it can also be turned on automatically. The outdoor security camera alarm, and flash can effectively deter thieves, preventing your family from burglaries and other dangers. 🎥【PAN TILT &360° VIEW】355° horizontal and 90° Vertical, The camera support B&W/Color/Auto(Intelligent) night vision modes. LongPlus Wireless PTZ camera allows you to slide the smartphone to change the angle you want immediate. LongPlus outdoor security camera for home security provides two-way talk, allowing you to talk to the person under the camera anywhere with low latency. 🔧【Easy to Install and Waterproof IP65】LongPlus outdoor solar security camera can be installed almost anywhere, such as a shop, office, home, garage, yard, outdoor/indoor. Our wireless outdoor security camera can be set up in 5 minutes. which is perfect for the elderly at home to install and use. 👍【SD Card/Cloud Storage】Install LongPlus APPor Vicohome APP (IOS/Android) to set up the security camera. Free 3 days rolling cloud storage. 30days free for new user. Support device sharing with your family members. The videos also can be saved at micro SD card(NOT included, up to 128GB). If you have any questions after receiving the camera, please find our customer service team on manual instruction.
Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
🌞【Solar Powered & 100% Wireless】LongPlus WiFi wireless security camera is equipped with 5W solar panels, use solar panels to charge without disassembling the camera to charge. NO power cord or network cable. In special weather, it can work 1 to 6 months power when full of charge, no need to worry about power supply. 🏃【PIR Motion Detection & Alert】LongPlus outdoor security cameras wireless with advanced AI technology. When the WIFI wireless security camera PIR sensor monitors motion, it can distinguish people/pets/vehicles through the AI algorithm of APP, and send notifications to your smartphone iOS or Android, and it can also be turned on automatically. The outdoor security camera alarm, and flash can effectively deter thieves, preventing your family from burglaries and other dangers. 🎥【PAN TILT &360° VIEW】355° horizontal and 90° Vertical, The camera support B&W/Color/Auto(Intelligent) night vision modes. LongPlus Wireless PTZ camera allows you to slide the smartphone to change the angle you want immediate. LongPlus outdoor security camera for home security provides two-way talk, allowing you to talk to the person under the camera anywhere with low latency. 🔧【Easy to Install and Waterproof IP65】LongPlus outdoor solar security camera can be installed almost anywhere, such as a shop, office, home, garage, yard, outdoor/indoor. Our wireless outdoor security camera can be set up in 5 minutes. which is perfect for the elderly at home to install and use. 👍【SD Card/Cloud Storage】Install LongPlus APPor Vicohome APP (IOS/Android) to set up the security camera. Free 3 days rolling cloud storage. 30days free for new user. Support device sharing with your family members. The videos also can be saved at micro SD card(NOT included, up to 128GB). If you have any questions after receiving the camera, please find our customer service team on manual instruction.